Account Executive Inside Sales

Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, to read the press release!

I. Job Summary

The Account Executive (AE) position is a role that is focused on three main objectives: To retain current customer base; expand Stericycle value and grow existing customer base; and to engage in active prospecting/hunting to acquire new customers and obtain incremental revenue through sales calls, lead campaigns and prospecting in their designated territories.

II. Essential Duties and Responsibilities

• Make outbound sales calls to prospective customers to sell Stericycle’s services and/or products. Acquire new customers and convert existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals.
• Provide required service to existing customer base in your designated territory for any and all service requests via email, incoming call queue and web cases via Salesforce.
• Target upgrade and cross-sell opportunities of additional Stericycle products/services.
• Recontract existing customers who are nearing end of contract term and attempt to renew with additional services and favorable terms.
• Effectively utilize consultative selling strategies to qualify clients and attain a minimum 100% of assigned revenue and quota goals.
• Build a pipeline of potential future business by actively prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls/CRM activities, prospect development activities, quotes sent, close rates, and task management activities (., sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses in CRM tool.
• Collaborate within a team environment and work cross-functionally with other teams to contribute to our world-class sales culture.
• Work in a fast-paced, competitive sales environment that recognizes and rewards top performers.
• Strictly adhere to the Rules of Engagement policy, all prospects / calls must be researched, verified and documented in . Keeps comprehensive and accurate notes about customer interactions in the system.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

III. Qualifications - Must live and work in the US.

A. Required Qualifications

• Two years of experience in Sales/Marketing in telephone-based sales or related work experience.
• High School Diploma or equivalency (accredited).

B. Preferred Qualifications

• Bachelor’s degree or equivalent
• Must have experience with customer relations, support and exhibit leadership abilities
• Ability to learn company features of all company products and services, at varying levels of account options
• Knowledge of Microsoft Office products such as Word, Excel and Outlook are required
• Knowledge of tool is preferred
• Knowledge of Canadian regulatory standards related to waste handling, workplace safety, and healthcare (., CCOHS guidelines, provincial environmental regulations, WHMIS) is preferred
• French speaking (bilingual) is preferred but not a requirement for the assigned territory
  

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this position across Canada is $21.26 - $24.60. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.