Pre-Certification Manager (Contract)

Driving Excellence in CPA Preparatory Program Delivery

(12 month Contract)

CPA Ontario is seeking a Pre-Certification Manager that is responsible for overseeing the end-to-end delivery of the CPA Preparatory (PREP) program, ensuring a seamless and high-quality experience for students from enrolment through to exam completion. This role leads enrolment planning, course and exam administration, eligibility and results processes, and student communications, while actively contributing to national and regional education initiatives. The Pre-Certification Manager ensures operational excellence, consistency, and responsiveness, supporting students through a critical stage of their professional journey.

What You’ll Be Doing:

Overseeing enrolment planning and delivery by leading the preparatory enrolment team, managing course and exam offerings aligned with national schedules, and supporting initiatives to drive student participation.

Managing course material access and eligibility processes by ensuring accurate attendance reporting, conducting eligibility reviews, and proactively communicating with students at risk of not meeting requirements.

Leading the exam results and remarks process by overseeing reconciliation and upload of results, coordinating remark requests with CPA Canada, and supporting the broader results release process including the CFE.

Guiding student communications and escalations by managing complex inquiries, reviewing extenuating circumstances, approving deferrals or refunds, and contributing to clear and effective communication strategies.

Contributing to continuous improvement by participating in national working groups, maintaining accurate website content, and supporting the evolution of education program delivery.

Who You Are:

A post-secondary graduate with at least 5 years of administrative or program coordination management experience in a fast-paced environment.

A strong communicator with the ability to manage sensitive situations with professionalism, sound judgement, and diplomacy.

Highly organized and detail-oriented, with the ability to prioritize, manage multiple deadlines, and deliver with accuracy under pressure.

Technically proficient, with strong Microsoft Office skills and a demonstrated ability to learn and leverage new systems; experience with Salesforce is an asset.

Familiar with or able to quickly understand CPA education processes, bringing a proactive and solutions-oriented approach to supporting student success.

Salary Range: The starting annual salary for this position is between $82,900 and $103,700 per annum, based on candidates’ qualifications, experience, and internal parity. Exceptions may be considered with further review.

What We Offer:

A fast-paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together.

Hybrid work environment. As part of our Hybrid work culture, we include a portion of remote work within an overall approach that places a high value on in-office teamwork and collaboration.

Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward.

Ongoing learning and career growth. We want your career to skyrocket. We support career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us.

Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.

Who We Are:

We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our over 105,000 members and over 19,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca

We Appreciate Your Interest In CPA Ontario And This Position:

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.