Client Care Representative - Commercial Auto Advisor

Hi, we’re HUB!

We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

The Opportunity

Are you an insurance professional ready to take your career into the fast-paced world of commercial auto and fleets?

As theInsurance Advisor for our Commercial Auto Division, you will be providing exceptional service to fleet clients. You will apply your superior attention to detail and excellent client service skills while working closely with clients to meet their commercial auto needs. You will help build and maintain long-term relationships with our clients with helping to answer client inquires and requests.

A Day in the Life

• Service and maintain existing fleet accounts.

• Meet existing clients’ needs andprocess documentation (Certificates of Insurance, Cover Notes, Renewals, Proposals, Endorsements.

• Review and ensure accuracy of policy documentation

• Contact clients for renewal information

• Take client calls and answer questions regarding coverages.

• Update client information and policies as changes occur

• Answer account related questions/requests from clients

• Provide policy and coverage information to clients upon request or inquiry

What You’ll Bring to Our Team

Requirements

• Self-motivated with a strong sense of urgency

• Motivated to help support a diverse team

• Commercial Auto/Fleet experience is preferred

• Level 2 insurance license is preferred

Qualifications

• Pro-active and a self-starter

• A keen attention to detail

• Strong customer service focus with the ability to deliver positive client experiences and meet their desired needs

• Demonstrated ability to communicate (written and verbal), present and influence credibly and effectively at all levels of the organization

• Works well in a fast paced, client-focused environment

• Motivated to contribute within a team environment

• Intermediate proficiency in Microsoft Word, Excel, and Outlook

Salary Expectations –

The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

Why Join HUB?

• Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

• We work hard and play hard!

• Paid day off for your birthday – we want to celebrate you!

• Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities

• Room to grow within the organization

• Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision:To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission:To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

•Entrepreneurship:We encourage innovation and educated risk-taking.

•Integrity:We do the right thing every time.

•Teamwork:We work together to maximize results.

•Accountability:We measure and take responsibility for outcomes.

•Service:We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – ApplyTODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at. If you require any accommodations during the hiring process, please reach out toto request this. Only candidates selected for an interview will be contacted.

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Department SalesRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel Required

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