This is a unique role, that requires a physically fit individual to perform administrative tasks, general warehouse duties, be competent driving reach trucks, as well as experienced in safely using material handling equipment. Accuracy and attention to detail is critical to being successful in this role.
The incumbent will assist with being jointly responsible for the shipping and receiving of products including high-security and serialized materials, tracking shipments of orders, distribution of departmental mail, organization of stock, cyclic inventory counts and reconciliation of all materials, general warehouse duties, and answering client inquiries over the phone, e-mail or in person as required.
Responsibilities include:
Accurately pick, pack and ship all orders within 24-48 hours of receipt or within established service level time frames demonstrating strong attention to detail
Physically fit - able to consistently lift boxes weighing 35lbs and able to be on feet lifting, bending reaching, following OHS safety guidelines and procedures
Safely operate a Reach Truck and other material handling equipment in a controlled Warehouse environment, using PPE
Ability to work independently as well as a strong team player
Customer service focused
Able to problem solve and use sound judgement
Ability to use strong verbal and written communication skills when communicating with internal and external stakeholders
Ability to multi-task; and adapt to changing workloads and priorities
Strong computer skills being able to type accurately type at least 35 wpm
Possess strong attention to details accurately enter in numbers into databases recording sequence ranges
Proficiency with data entries and ability to locate information in databases
Maintain and update 'Shipping Manager' database and MOVES daily for details about every shipment, strong attention to detail is required. (accurately recording way bill numbers, number of parcels, date shipped, serialized ranges and special instructions for every order)
Coordinate bulk distribution of orders as required
Receive stock, verify quantities received and provide packing slip and copies of the materials to the Senior Customer Service Advisor for receiving within 24 hours of receipt of product being delivered
Inventory management and warehouse organization including stock replenishments on a regular basis and rotation of stock in a FIFO rotation
Participate in the Warehouse OHS Joint Health and Safety Committee, and conduct warehouse safety inspections
Shipping & Inventory Coordinator (Onsite) JP877 • Edmonton, AB, Canada