Technical Program Manager

Job Type: Permanent
Work Model: Hybrid
Reference code: 132863

Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

• Partner with the Innovation Studio Lead to support the end-to-end flow from intake and triage through lab execution, validation, recommendation, and decision
• Help shape incoming opportunities into clear problem statements, hypotheses, lab objectives, scope boundaries, and decision criteria, while supporting intake coordination and triage
• Plan, coordinate, and facilitate multiple Innovation Labs and related working sessions across Tax & Legal service lines
• Keep labs moving by managing sequencing, follow-ups, risks, issues, dependencies, accountability, and visibility into status, owners, decision points, and next actions across active Studio work
• Produce decision-grade outputs, including lab briefs, validation summaries, decision memos, readouts, and build-ready handoff materials with clear context on the problem, constraints, dependencies, recommended path, rationale, and next steps
• Contribute to technical strategy and solution shaping by surfacing constraints early, such as integration complexity, data readiness, and architectural dependencies, framing trade-offs, and translating between business and technical teams. If you want to get your hands dirty, there is room to contribute directly to prototyping, technical exploration, and shaping solutions in practice
• Support Studio operations by driving follow-through across actions, escalations, handoffs, and closures, while supporting leadership briefings and operating updates
• Help coordinate a distributed network across service lines that surfaces opportunities, supports intake, and participates in labs, and help shape and coordinate the Studio’s future builder network

About the team

The Innovation Studio Technical Program Manager partners closely with the Innovation Studio Lead to help run the Studio effectively at scale. This role supports the flow from intake through lab execution, validation, and decision, helping turn business and delivery challenges across Tax & Legal into structured outcomes, clear recommendations, and build-ready next steps.

This is a hands-on technical program management role for someone who is highly organized, facilitative, and able to engage with real technical depth across business and engineering teams. The Innovation Studio sits at the forefront of innovation, and we expect the same from this role, including strong day-to-day use of AI to improve synthesis, decision support, output quality, and operating efficiency.

Enough about us, let’s talk about you

You are someone with:

• Experience in Technical Program Management, Technical Project Management, Delivery Leadership, or similar cross-functional roles
• Strong facilitation skills, including the ability to lead structured working sessions that drive alignment, decisions, and follow-through
• Strong AI fluency and a clear track record of using AI to improve synthesis, decision support, output quality, and day-to-day execution
• Strong organizational skills and follow-through across multiple parallel workstreams
• Comfort operating in ambiguity and helping create structure where none exists
• Strong stakeholder management skills across business, product, and technical teams
• Strong technical fluency and the ability to contribute meaningfully to technical strategy and solution-shaping discussions around how to solve problems, feasibility, trade-offs, constraints, dependencies, and sequencing

Nice to have:

• Experience running innovation labs, product discovery, service design, or consulting-style delivery
• Experience working in environments that blend strategy, delivery, and technical solution shaping
• Experience supporting rapid experimentation, prototyping, or validation cycles
• Hands-on technical background that would allow you to contribute directly to prototyping or technical exploration when useful
• Bilingualism in English and French

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.