RQ10825 - Software Developer - CRM - Senior

Job Description

Responsibilities:

• Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
  
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.
  

General Skills:

• Experience in programming and analysis; specialized CRM software package support at the specified experience level
  
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
  
• Experience in structured methodologies for the development, design, implementation and maintenance of applications
  
• Experience in design, code, test, debug and document applications
  
• Experience in the use of object and/or third generation language development tools
  
• Experience in one or more programming languages
  
• Experience in application design, latest design patters, deployment and troubleshooting
  
• Experience with relational and hierarchical database technologies
  
• Experience in the use of information retrieval packages using query languages
  
• Experience with one or more communications protocols
  
• Experience in structured methodologies for the design, development, implementation and maintenance of applications
  
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
  
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  
• A team player with a track record for meeting deadlines
  

CRM Software Development Skills:

• Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
  
• Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
  
• Experience with middleware and gateways
  
• Expertise in specific tools for CRM software development
  

Desirable Skills:

• Knowledge and experience with programming Internet-ready applications
  
• Knowledge and experience in rapid application development (RAD) methodologies
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices
  
• Experience with middleware and gateways
  
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
  
• Ability to provide post-implementation support and resolve any post-implementation technical issues
  
• Experience conducting design walkthrough sessions with project team
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  
• Ability to provide user and system documentation as required
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Dynamics 365 CRM knowledge
  
• MS WebServices
  
• MS SQL Server - all support versions
  
• Windows environments
  
• Batch file processing
  
• API creation and configuration
  

Skill Set Requirements:

Extensive experience with the following technologies:

• MS Dynamics - specifically D365
  
• C# programming
  
• .NET Framework - all supported versions
  
• ASP .NET programming
  
• SQL
  
• XML
  
• MS WebServices
  
• MS SQL Server - all support versions
  
• Windows environments
  
• Batch file processing
  
• API creation and configuration
  
• Experience in programming and analysis at the specified experience level
  
• Experience in structured methodologies for development, design, implementation and maintenance of applications
  
• Experience managing multiple concurrent tasks
  
• Experience formulating business processes
  
• Demonstrated ability to develop successful relationships with all levels of stakeholders Knowledge of and/or management of production, operations and application support functions in large or medium sized organizations Experience with gathering business requirements
  
• Excellent analytical, problem sovling and decision making skills; oral and written communication skills; interpersonal and negotiation skills.
  
• A team player with a proven track record for meeting strict deadlines
  
• Development of training curriculums, material and delivery of training sessions.
  

Dynamics 365 CRM knowledge:

• MS WebServices
  
• MS SQL Server - all support versions
  
• Windows environments
  
• Batch file processing
  
• API creation and configuration
  

Custom coded portals and legacy code platforms:

• C# programming
  
• .NET Framework - all supported versions
  
• ASP .NET programming
  
• SQL
  
• XML
  

IAM, security; network; and basic troubleshooting:

• OKTA data IAM technology understanding
  

Ability to work with technical and non-technical/business partners effectively, with outstanding communication skills:

• Communication (oral and written)
  
• Presentation skills
  
• Ability to gather requirements
  

Requirements
Experience and Skill Set Requirements: Must Haves: Dynamics 365 CRM knowledge MS WebServices MS SQL Server - all support versions Windows environments Batch file processing API creation and configuration Skill Set Requirements: Extensive experience with the following technologies: MS Dynamics - specifically D365 C# programming .NET Framework - all supported versions ASP .NET programming SQL XML MS WebServices MS SQL Server - all support versions Windows environments Batch file processing API creation and configuration Experience in programming and analysis at the specified experience level Experience in structured methodologies for development, design, implementation and maintenance of applications Experience managing multiple concurrent tasks Experience formulating business processes Demonstrated ability to develop successful relationships with all levels of stakeholders Knowledge of and/or management of production, operations and application support functions in large or medium sized organizations Experience with gathering business requirements Excellent analytical, problem sovling and decision making skills; oral and written communication skills; interpersonal and negotiation skills. A team player with a proven track record for meeting strict deadlines Development of training curriculums, material and delivery of training sessions. Dynamics 365 CRM knowledge: MS WebServices MS SQL Server - all support versions Windows environments Batch file processing API creation and configuration Custom coded portals and legacy code platforms: C# programming .NET Framework - all supported versions ASP .NET programming SQL XML IAM, security; network; and basic troubleshooting: OKTA data IAM technology understanding Ability to work with technical and non-technical/business partners effectively, with outstanding communication skills: Communication (oral and written) Presentation skills Ability to gather requirements