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Information Systems and Technology Manager
Information Systems and Technology ManagerHomestead Land Holdings Limited • Kingston, ON, CA
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Information Systems and Technology Manager

Information Systems and Technology Manager

Homestead Land Holdings Limited • Kingston, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Job Details

Description

Position: Information Systems and Technology Manager
Location:
Kingston, ON
Type:
Existing vacancy
Hours:
35 hours per week
Compensation Range:
$95,000 - $105,000 per year

Overview

As the IT Manager at Homestead, you will have primary responsibility for overseeing IT Systems Support and IT Analyst staff, coordinating technology projects, and implementing systems and processes to optimize performance and compliance throughout the organization. You will work closely with the VP – Information Systems and Technology and the IT Network Analyst to develop and execute strategic plans for technology implementation, innovation, and cyber-security protection. This role requires periodic travel across the Homestead portfolio to deploy technology assets and ensure existing systems are operating effectively. This individual will work closely with various senior personnel and department heads to advance critical initiatives that seek to achieve Homestead’s business objectives.

Responsibilities:

  • Team Leadership
  • Manage the IT Helpdesk team and IT analysts by providing guidance and performance oversight. Supervise the assignment of tasks and determine priorities to ensure timely and effective resolution of helpdesk tickets. Foster a collaborative, service-oriented culture.
  • Oversee resource planning to ensure appropriate hardware and software are available to support IT staff in deploying equipment and implementing IT initiatives.
  • Coordinate with VP- Information Systems and Technology and the IT Network Analyst on complex challenges and matters pertaining to our internal IT systems and network. Assist where required using technical expertise and team resources.
  • IT Project Management and Implementations
  • Responsible for day-to-day management of IT projects, initiatives and implementations as assigned by the VP – Information Systems and Technology.
  • Responsible for direct Project Management of complex IT initiatives in conjunction with the IT Network Analyst.

Operational and Technical Responsibilities

  • Provide Helpdesk escalation support for complex technical issues to ensure timely resolution of user problems or building system outages.
  • Coordinate with the IT Network Analyst on both the maintenance and improvement of our network, servers, and cloud infrastructure, with a specific focus on back-ups and disaster recovery.
  • Ensure cyber-security measures are continually improving and are aligned with recommended industry standards. Implement and monitor security protocols to ensure protection of data and systems.
  • Oversee software deployment, patch management updates, and license management.
  • Assist the VP – Information Systems and Technology with setting IT operating budgets and developing vendor relationships.
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Information Systems and Technology Manager • Kingston, ON, CA

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