Senior Manager, Sales

Job Details

Description

Senior sales leader driving strategic growth across business markets through pipeline expansion, team coaching, and disciplined execution. Experienced in building and enabling high-performing sales teams, improving forecasting accuracy, and partnering cross-functionally to deliver customer-focused telecommunications solutions. Known for developing sales playbooks, closing skill gaps with targeted training, and accelerating adoption of new tools and methodologies.

• Sales strategy, territory/customer planning, and funnel growth
• Team leadership: coaching, recruiting, performance management, and enablement
• Forecasting, segmentation analysis, and KPI-driven continuous improvement
• Cross-functional collaboration (Product, Marketing, Sales PMO, Operations) to deliver tailored solutions

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are First Nation, Inuit, or Métis; a woman; a person with a disability; or a visible minority, if they wish to receive hiring preference.

Specific Accountabilities

• Develop medium-to-long-range sales plans and prepare strategies to protect, grow and diversify the relationship with business customers.
• Lead, coach, and manage the sales team, including recruitment, development planning, and competency improvement.
• Drive daily sales activities and ensure consistent execution across all channels to meet or exceed sales targets.
• Analyze and expand the sales funnel through strategic prospecting, segmentation analysis, and customer engagement.
• Conduct regular skill assessments and implement targeted training programs to address development needs.
• Champion the adoption of new sales strategies, tools, and methodologies to improve team effectiveness.
• Develop and maintain sales playbooks that outline best practices, objection handling techniques, and product positioning strategies.
• Analyze the effectiveness of sales enablement initiatives through performance metrics, feedback loops, and continuous improvement processes.
• Collaborate cross-functionally with Account Architect, Sales PMO and Product Management teams to develop innovative telecommunications solutions aligned with customer business goals.
• Provide input for driving efficiencies into internal processes for contracting, ordering, implementation, and billing to ensure seamless customer experience.
• Maintain accurate forecasting tools and qualify accounts for appropriate sales treatment.
• Partner with Marketing and Communications teams to ensure timely access to relevant content, tools, and resources.
• Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP’s) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time.
• Perform timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements, as applicable.

Knowledge And Skills Required

• A post-secondary degree in business with a major in marketing/sales.
• Five to seven years of experience in account management, product management, or direct sales is required, including at least two years in a leadership role.
• Strong competencies in sales, leadership, interpersonal communication, presentation, problem solving and analytical abilities are essential.
• Ability to maintain technical knowledge in a rapidly evolving telecommunications market.
• Advanced Microsoft Office Suite skills (especially Excel), with experience in database management and record keeping within a Windows environment.
• Proven organizational and adaptability skills in a dynamic work setting.
• Demonstrated relationship management expertise.
• Effective collaboration skills, with experience working cooperatively on cross-functional teams to achieve shared goals.
• Knowledge of the elements of a health & safety program will be considered an asset.

What We Offer You

• Health & Wellness Benefits, Pension Plan, Discounts
• Team Incentive Bonus
• Paid Vacation with a Vacation Travel Allowance
• Work-Life Balance
• Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Qualifications

Skills

Behaviors

Required

Team Player

: Works well as a member of a group

Leader

: Inspires teammates to follow them :

Motivations

Required

Goal Completion

: Inspired to perform well by the completion of tasks

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization :

Education

Experience

Licenses & Certifications