Senior Software Quality Engineering Specialist

Job Description

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Role Summary:
The Application Operation Services & Quality Engineering (AOSQE) team is a part of the larger Digital Business & Technology Solutions team. Working better together. Our teams provide the services and technology our business partners need to help clients achieve lifetime financial security. We partner closely with groups and individuals throughout Sun Life Financial to provide products and services that deliver business value. Through innovation and collaboration, we're striving to continually find new and better ways to bring value to Sun Life.

As a member of the AOSQE, the Senior Software Quality Engineering Specialist will be responsible for the quality of deliverables by meticulously reviewing functional requirements and conducting thorough testing activities. Working within an Agile development team, you will help guide the planning and execution of test strategies/plans related to system and functional testing. This role will help drive Sun Life’s Health team by providing expertise and leadership in the quality engineering best practices in the mainframe chapter.

Main Accountabilities:

• Responsible for analysis of complex business requirements and create test strategy/plan to ensure thorough coverage

• Design, develop detailed test cases to thoroughly test complex use cases and scenarios covering functional requirements

• Execute manual and/or automated test cases to validate business application logic and identify software defects

• Collaborate within cross-functional agile team on shift-left testing and automation reuse

• Document and track product defects, providing detailed reproduction steps, expected and actual results

• Champion and advocate automation and quality engineering best practices within the Agile team

• Provide timely and effective communication to management, relating to quality, resource and project issues & concerns.

• Navigate effectively through complex challenges, involving others to solve problems and achieve goals

Competencies:

• Minimum 7+ years of relevant work experience leading large/complex multi-discipline initiatives

• Strong experience in execution of both manual and automated test cases, ensuring thorough validation of business application logic against defined requirements

• Demonstrated ability to troubleshoot and work collaboratively with cross functional team members to analyze and resolve issues

• Experience in functional, non-functional, regression, integration and end-to-end testing of Mainframe and front-end applications

• Hands on automation experience in test automation frameworks and tools like Tosca, ReadyAPI, Python

• Solid level of proficiency in Excel and strong numerical analysis acumen

• Demonstrated adoption of automation, built, maintained and/or managed regression models

• Demonstrated use of Generative AI for testing and maximizing efficiencies

• Demonstrated understanding of Agile methodologies, DevOps, shift-left and in-sprint testing, CI/CD pipelines and tools such as Jira/Confluence, qTest

• Proficient in IMS, DB2 and SQL query concepts

• Excellent communications skills, able to convey complex technical concepts to business partners

• High attention to detail, strong analytical skills, quick learner and autonomous

• Experience in financial accounting and insurance industry an asset

• CSTE certification (or equivalent) is an asset

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Unique Requirements:

As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life.