Library & Information Technician

Library & Information Technician

Status: Full Time

Hours: Monday – Friday, 35 hours/week

Home Campus: Fennell & IAHS with travel to other campuses as required (fully on-site)

Rate of Pay: Payband G (Start Rate: $34.60 per hour)

Vacancy Status: 1 vacancy available

Posting Date: May 15th, 2026

Closing Date: May 19th, 2026 at 7:00pm EST

Job Summary

As a Library & Information Technician, you will play a key role in supporting student success and enhancing the library experience across Mohawk College campuses. You will serve as a primary point of contact for library users, providing front‑line support for research, learning, and access to library resources. This is a dynamic, service‑focused role that blends user support, research assistance, and library operations, with opportunities to contribute to outreach, collections, and continuous service improvement.

What you’ll be doing:

• Provide high‑quality, front‑line service to library users in person, by phone, and online (chat, virtual, and email), supporting access to library spaces, services, and resources.
• Contribute to a welcoming and respectful library environment by monitoring spaces and addressing issues in alignment with library policies.
• Assist users with research by identifying information needs, conducting searches across library systems and databases, and supporting the use and evaluation of information sources.
• Deliver one‑on‑one and small group support, including library orientations and guidance on research tools, the research process, and citing sources.
• Support the promotion of academic integrity in collaboration with the Academic Integrity Office, referring complex inquiries as needed.
• Perform circulation services, including borrowing, returns, holds, fines, and resolving account‑related issues.
• Collaborate with the Librarian team to support the development, curation, and maintenance of research guides and learning resources.
• Support interlibrary loan services by processing requests, coordinating materials, and maintaining accurate records.
• Catalogue and process library materials across formats, creating and maintaining bibliographic records using established standards (e.g., MARC, RDA), and ensuring the accuracy and accessibility of the library catalogue.
• Support collection maintenance and development activities, including acquisitions, inventory, shelving, and identifying materials for addition or withdrawal.
• Promote library services through displays, events, outreach activities, and digital channels (e.g., social media), and collaborate with the Library team to support research guides and learning resources.
• Participate in projects, working groups, and continuous improvement initiatives.

What you’ll bring to the role:

• 2‑year CAAT Library and Information Technician diploma.
• Minimum of two years' work experience in a library in a public service environment performing duties such as information literacy (incl. reference) support, understanding of research methods in an academic setting and information services in a variety of subject areas, library orientation, circulation, and library support/technical services.
• Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
• The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer:

• Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
• 93% top up of maternity and parental leave pay for 52 weeks.
• Progressive vacation plan starting with 15 vacation days plus annual holiday closure.
• Access to Employee Family Assistance Program including counseling services, financial literacy services, nutrition advice and more.
• Comprehensive benefits package including health, dental, vision, paramedical services (massage therapy, acupuncture, naturopath, psychotherapy and psychology), short‑term and long‑term disability.
• Ability to take courses at a reduced rate for employees and dependents.

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier‑free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

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