Senior IT Systems Administrator

Job Description

Job Description

PressReader is a rapidly growing technology company that partners with the world’s leading publishers to deliver content to millions of users in over 160 countries. Our progressive approach to digital distribution has allowed publishers such as The Washington Post, The Guardian, Newsweek, Rolling Stone, The Globe and Mail, and Vogue to find new audiences through business partnerships, including airlines, hotels, cruise ships, libraries, and thousands of other companies worldwide.

Our technology also powers Branded Editions (BE) - a white-label solution that enables publishers to deliver their digital content in interactive ways. BE allows them to build a customizable platform that supports a wide range of revenue opportunities.

We have an opportunity for a Senior IT Systems Administrator role to join our IT Team.

As a Senior IT Systems Administrator, you will join a collaborative and forward-thinking team committed to creating positive impact across the organization. We value a solution-oriented mindset, teamwork, and a willingness to go above and beyond to support our colleagues and continuously improve our systems.

In this role, you will:

• Implement, maintain, and monitor a mix of Windows and Linux server systems in our onsite hybrid datacentre

o Failover Clusters, Hyper-V Replicas, Hybrid AD/Azure AD, VPN, and Remote Gateway servers

• Experience with hardware and software setup/configuration using ISO 27001 and CIS as baseline guidance for security
• Solid background in IT security operations
• Apply, test, and verify critical firmware and security patches
• Support backup and disaster recovery procedures including regular restoration testing
• Assist with documentation to update and maintain our system/network designs/architecture and other tech related corporate policies
• Support/troubleshoot/setup from scratch a mix of Cisco, Sonicwall, and Fortinet enterprise level network devices

o Includes (Routers, Switches, Firewalls, VPN Tunnels)

• Work with our incident response team to ensure server/endpoint protection
• React to and investigate Endpoint/Server security/performance alerts
• Read Scan AD/EntraID logs (React to suspicious activity)
• Deploy and administer iSCSI or Network attached Storage Area Networks.
• Monitor infrastructure performance to both react and proactively identify issues
• Create and audit new and existing monitors as hardware and performance requirements change.
• Respond to critical notifications or direct them to their corresponding teams o Be available on rotation to provide support after hours on a 24/7 basis and manage alerts appropriately
• Monitor Server/Network Performance including statistics of systems usage, systems outages, end user requests, etc
• Intermediate scripting skills with Powershell and Bash
• Experience with user/server administration through scripting
• Experience with Terraform and IaC
• Provide Tier 2/3 internal support (Head office, Global employees, and Digital Publishing partners)
• Take ownership of technical issues and educate employees on good technical habits and computer behaviour
• Install, configure, and repair new and existing enterprise client workstations, servers, hardware, and their corresponding software as per standard operating procedures.
• Be part of a supportive and highly collaborative team of talented specialists

You are a great fit if you have:

• 5+ years of hands-on experience as a Systems Administrator managing production environments
• Proven experience supporting systems where uptime, security, and data integrity are critical
• Strong expertise in hybrid environments (on-premises and cloud infrastructure)
• Proficiency with hybrid environments such as Active Directory and EntraID (on-prem and cloud-based)
• Experience with Windows, Linux, and macOS operating systems
• Solid understanding of network infrastructure and ability to troubleshoot connectivity issues
• Hands-on experience with security practices (MFA, patching, endpoint protection, access control)
• Working knowledge of security tools (firewalls, antivirus, antispam, system hardening)
• Experience with IT service management processes (incident, change, and configuration management)
• Scripting experience (PowerShell and/or Bash) for automation and system administration
• Strong communication and customer service skills, with the ability to translate technical concepts for non-technical users
• Proven ability to prioritize effectively, collaborate with diverse teams, and handle high-pressure or ambiguous situations
• Demonstrated commitment to continuous learning, staying current with emerging technologies, and adapting to evolving environments

Bonus points if you:

• Have a Bachelor’s Degree in Computer Science, Information Technology, or related field
• Have experience participating in audits or working with security/compliance teams
• Experience leading projects, coordinating cross-functional initiatives, or acting as a technical lead
• Have a strong interest in the technology sector

Why us for your next career adventure?

This permanent full-time role is based in our Richmond, BC office and requires to be on-premises full-time, 5 days a week. In addition, it might require working outside standard business hours.

PressReader is committed to providing a fair compensation package which includes a 100% employer-paid health, dental, and vision benefit plan; 15 paid vacation days to start; health and wellness days and bereavement days; reimbursements for professional training and membership in professional associations; fitness subsidy and more, along with a chance to be working with amazing people. The pay range for this role is $75,000 to $88,000, depending on experience.

We thank everyone who is interested in our role. Only qualified candidates legally eligible to work in Canada will be directly contacted for this position.

If you don’t see yourself fully reflected in every job requirement listed for this job, we still encourage you to apply. We are committed to creating a more equitable, inclusive and diverse company and we welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, sexual identification, and life experiences. If you require accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email people[at]pressreader.

Finally, sometimes emergencies happen and you may need to reschedule an interview. We understand. Please let us know without worrying about losing the opportunity or your credibility.

To apply, please submit your resume, and a cover letter explaining why you are the right person for this role.

This is a great opportunity for the right candidate.

We can’t wait to meet you!