Head of Sales Operations, Fintech

As a senior leader within Nasdaq FinTech, the Head of Sales Operations will be accountable for driving the Sales Performance Management, and Strategic Execution across a Global Sales Operations organization.

The central focus of this role is to modernize and streamline Sales Operations by leveraging AI, automation, and data-driven insights to improve the efficiency and effectiveness of sales processes end to end. This role plays a critical role in simplifying how sales teams operate, increasing seller productivity, improving execution quality, and driving overall efficiency across the Sales and Revenue Organization, enabling both short-term performance and long-term sustainable growth.

The successful candidate will bring deep expertise in sales compensation and quota management, strong command of booking policy governance in complex, regulated environments, and the leadership presence required to set direction, influence senior stakeholders, and lead a globally distributed team.

Key Responsibilities

• Sales Performance & Compensation Management, Own the end‑to‑end Sales Performance Management process for FinTech including annual quota setting, quota allocation, capacity planning, and the design, governance, and ongoing administration of sales commission plans.
• Booking Policy Ownership & Governance, Act as the primary owner of the FinTech Booking Policy, ensuring all bookings are recognized in accordance with defined principles and commercial standards.
• Contract Lifecycle Management & Deal Review, Provide executive oversight of Contract Lifecycle Management (CLM) and Deal Review processes, ensuring commercial terms, approvals, and execution align with booking policy, revenue recognition requirements, and risk controls. Serve as a key escalation point for Sales and other teams.
• Strategic Planning & Global Sales Operations Leadership, Translate long‑term strategic priorities into actionable operating plans, metrics, and execution roadmaps. Lead the planning and delivery of quarterly and annual Sales Operations objectives as part of broader Revenue Operations cadence.
• People Management, Provide strategic and operational leadership to a global Sales Operations team by setting clear priorities, defining execution cadence, and holding teams accountable to performance standards. Build and evolve a scalable operating model capable of supporting sustained growth across regions and product lines.
• Cross‑Functional Leadership & Influence, Partner with Sales, Product, Client Experience, Finance, Legal, and other stakeholders to align sales operations processes with FinTech Revenue Org priorities. Influence decision‑making at senior levels and ensure Sales Ops is a strategic enabler of the Revenue Organization.

Required Qualifications

• Extensive leadership experience in Sales/Revenue Operations within FinTech, capital markets, SaaS, or similarly complex B2B environments, including global team management.
• Deep expertise in sales compensation (quota setting, incentive design, commission governance) and strong command of booking policy, deal governance, and commercial controls.
• Proven ability to design and execute multi‑year operational strategies while delivering strong near‑term outcomes and driving transformation in high‑growth, evolving organizations.
• Strong analytical and operational skill set across Sales Performance Management, forecasting, and cross‑functional partnerships with Sales, Finance, Product, and Services.
• Strong executive presence with the ability to influence senior leaders in matrixed environments; Bachelor’s required, with MBA/Master’s preferred and 8–12 years of progressive experience (including 5+ years building and scaling high‑performing teams).

This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success. The base pay range for this role is $121,000 - $170,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

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