Physiotherapy Assistant

We're looking for an enthusiastic and motivated individual to play a key role in supporting our busy MSK Physiotherapy Service. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and wants to be part of a service that helps patients regain independence and confidence.

In this varied and rewarding role, you'll work closely with our Physiotherapists in both clinical and administrative areas. You'll support group and individual rehabilitation sessions in our gym, help patients feel welcome and supported, and ensure our service runs smoothly behind the scenes.

Your responsibilities will include accessing and updating electronic patient records, ordering essential stock and equipment, maintaining clean and safe clinical spaces, and gathering valuable patient feedback. You'll also work directly with our Band 7 MSK Specialist Physiotherapist to support key systems and processes that keep our service running at its best.

If you're organised, compassionate, and eager to learn, this role offers a brilliant opportunity to develop your skills within a friendly, supportive team dedicated to high-quality patient care.

Main duties of the job

Job Role Summary

• To assist and support the Outpatient Physiotherapy Team in the smooth running of their clinical and administrative duties
• To work with the Physiotherapist in the gymnasium setting up work with both groups and individual patients within guidelines and competencies
• Accessing patient electronic records for checking referrals/background relevant medical information/appointments
• Ordering stock items that are required within the department
• Ordering equipment via the Medequp processes
• Assisting any patients/visitors attending the department
• Entering data electronically for audit purposes and patient feedback information
• Other clerical duties as required
• To assist B7 MSK specialist physiotherapist with systems.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

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Job responsibilities

For further information with regards to this vacancy please see the attached Job Description and Person Specification

Person Specification

Knowledge and experience

• Knowledge of care and related procedures, clinical observations, relevant legislation.
• Understanding of a range of work procedures and practices, some of which are non-routine and are acquired through formal training or equivalent experience.
• To have some knowledge of office procedures, clerical/reception work
• Effective organisational and interpersonal skills with the ability to deal with people at all levels
• Experience of using and navigating electronic patient records e.g. S1
• Knowledge of Trust IT systems e.g. S1 as appropriate to work area

Qualifications

• Advanced keyboard skills e.g. RSA/OCR, ICDL, OR demonstrable experience within A&C field at standard level

Skills and Competencies

• Be able to demonstrate good listening and problem-solving skills
• Able to demonstrate effective inter-personal communication skills, electronic, written and oral
• Good planning and organisational skills and prioritise effectively and use own initiative
• Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
• Willingness to adapt to change and work flexibly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.