Manager, Cloud Accounting Services

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is seeking a Manager to join our Cloud Accounting Services team in Guelph. This role is responsible for leading client engagements, managing a portfolio, and driving high-quality, technology-enabled accounting service delivery in a cloud-based environment. This is a replacement role where the successful candidate will own the following responsabilities:

Key Responsibilities

Client Service & Delivery

• Lead full-cycle cloud accounting engagements, ensuring accuracy, completeness, and timeliness of deliverables across a portfolio of clients
• Review and oversee bookkeeping, reconciliations, and month-end close processes, ensuring quality and consistency with firm standards
• Manage the preparation and review of working paper files, financial statements, and supporting documentation for internal and client use
• Ensure compliance with indirect tax filings (e.g., GST/HST) and other recurring reporting requirements (excluding corporate/personal tax preparation)
• Identify and resolve accounting issues, variances, and data discrepancies, providing clear guidance to team members

Team Leadership & Development

• Supervise, coach, and mentor junior and intermediate team members, providing ongoing feedback and technical guidance
• Review work, provide actionable feedback, and support skill development in cloud tools (e.g., QBO, Dext) and accounting best practices
• Support team capacity planning, workflow management, and prioritization across multiple engagements
• Foster a collaborative, inclusive, and high-performing team environment

Process, Technology & Quality

• Drive adoption and optimization of cloud-based tools and workflows (e.g., QBO, Dext, standardized templates)
• Ensure strong documentation, audit trails, and adherence to quality control standards
• Identify opportunities to improve processes, automate workflows, and enhance efficiency and scalability
• Contribute to the development and refinement of CAS methodologies and best practices

Client Relationship Management

• Act as a primary point of contact for clients, building strong, trusted relationships
• Communicate proactively regarding deliverables, timelines, risks, and opportunities
• Understand client industries, operations, and challenges to provide relevant insights and recommendations
• Identify opportunities for additional services and support business development initiatives

How Do We Define Success for Your Role?

• You demonstrate BDO’s core values through all aspects of your work: Integrity, Respect & Collaboration
• You deliver high-quality, well-documented, and review-ready work that supports efficient engagement execution
• You build strong client relationships—clients describe you as responsive, knowledgeable, and solutions-oriented
• You effectively lead and develop team members, providing clarity, coaching, and support
• You proactively identify risks, inefficiencies, and opportunities, and take action to improve outcomes
• You actively contribute to technology adoption and innovation, enhancing how we deliver cloud accounting services
• You foster an engaging and inclusive team environment that supports retention and growth
• You continuously expand your expertise through learning, coaching, and practical experience

Your Experience and Education

• 5+ years of progressive experience in bookkeeping, accounting, or cloud accounting services
• Strong hands-on experience with QuickBooks Online (QBO) and supporting tools such as Dext (or similar platforms)
• Proven experience reviewing work, managing workflows, and supporting team development
• Post-secondary education in Accounting, Finance, or a related field is preferred
• Proficiency in Microsoft Office (Excel, Outlook, Word)

Core Competencies

• Strong attention to detail and commitment to quality
• Excellent problem-solving and analytical capabilities
• Effective communication skills, both written and verbal
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• A mindset focused on continuous improvement, technology, and scalable service delivery