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Service Coordinator
Service CoordinatorTRI-AIR Systems • Brampton, Ontario, Canada
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Service Coordinator

Service Coordinator

TRI-AIR Systems • Brampton, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
We are a leading commercial HVAC (Heating, Ventilation, Air Conditioning) service and maintenance company based in Brampton. We are hiring a Service Coordinator to meet the growing needs of our business.

This is an excellent opportunity for experienced individuals who enjoy working with clients to solve day-to-day problems and connecting with people (clients, technicians and other colleagues). We hope candidates would have experience in the HVAC industry, but strong candidates without previous HVAC experience will be considered.

Why work for Sensible Heating:
  • Stable work environment: We are a stable company with over 30 years of operating history. Our company was built on a strong foundation of honesty and integrity, which earned us the patronage of loyal customers over many years.
  • Great team culture: We deliberately hire for fit with our friendly work culture.
  • Respect and Trust: We value our employees and have built a culture of professional respect and trust, so everyone knows the next person always has their back.

Responsibilities:
  • Ensuring technicians are in the right place at the right time with the required tools and information to provide excellent service to clients.
  • Act as the face of the company when dealing with high-value clients, ensuring that all clients’ service needs are exceeded.
  • Collaborate with the Service Manager to plan, organize, direct, and supervise installation and service teams to maximize customer service and meet our service commitments.
  • Managing preventative maintenance schedules for clients and ensuring all scheduled PMs are completed.
  • Coordinate service planning and scheduling alongside the Preventive Maintenance (PM) contract schedule.
  • Ensure the supply of parts is sufficiently stocked and available in the warehouse.
  • Placing orders for parts, tracking when parts are ready to pick-up and updating technicians and clients accordingly.
  • Billing out completed service calls, ensuring correct billings for time and material spent on the job.
  • Reviewing any service issues raised by clients and bringing these up with Service Manager for quick resolution.
  • Perform other job-related duties as assigned.

Qualifications:
  • Previous role in a service/ dispatch environment, preferably in HVAC.
  • Heightened sense of self-awareness and emotional intelligence.
  • Strong verbal and written communication skills.
  • Experience with technology tools such as MS Office tools; Prior experience with service ERPs for service is an asset.

Compensation:
  • Competitive salary depending on experience level.

Other Job Details:
  • Full-time.
  • In-person.
  • Start date: April 2026.

Application:
  • Send your resume to sensbibleresumes@gmail.com
Apply


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    Service Coordinator • Brampton, Ontario, Canada

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