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Please note:
Fitness World does not offer remote roles — all recruitment is conducted in person.
We will contact applicants directly regarding their application.
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Are you a tech-savvy problem-solver who loves keeping systems running smoothly? We're looking for a driven IT Systems Analyst to be the backbone of our technology operations — resolving technical issues, managing cloud and on-premises infrastructure, and leading new IT projects that make a real impact. If you're ready to build, innovate, and grow, we want to hear from you!
Responsibilities
Resolve and respond to Help Desk tickets in a timely manner to ensure the smooth operation of our IT infrastructure, including hardware, software, networks, systems, servers, etc.
Conduct various day-to-day activities, including new hire setup, changes and termination in various company-wide systems.
Investigate errors and issues to identify the root cause and resolve the issues; escalate as required
Administer on-premises Windows Server and cloud infrastructure (ex. M365)
Assist with the deployment and implementation of new hardware, software and systems, etc.
Help design and implement new IT projects and integrations, and build documentation
Education & Experience:
Bachelor’s degree in Computer Science, Information Technology, or related field
2+ years of experience in Help Desk, IT Support, or System Administrator roles
Skills & Attributes:
Experience supporting Microsoft 365, Azure AD, and Linux environments
Familiarity with VMware, backup tools like Veeam, and relational databases (SQL, MySQL, PostgreSQL)
Experience with scripting languages like PowerShell, JSON, XML, or Python is a strong asset
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication
Comfortable working in a fast-paced, multi-site environment
Note: Moderate travel between club locations both within the GVRD and Vancouver Island will be required
Our Perks:
Competitive Compensation
Group Benefits (dental, extended health & travel)
Complimentary Membership & Discounted Personal Training for You and One Other
Access to a relaxing recovery area at our head office—complete with a massage chair to help you recharge during the day
A dynamic and inclusive workplace
Opportunities for growth and continuous learning
A chance to make a real impact across a growing organization
Supportive leadership and a great team environment
Our Values:
Passionate: We put our all into everything we do & empower each other to be our best selves every day.
Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all.
Fun: We laugh, smile, & enthusiastically have a good time, all the time.
Community: We work, sweat & give back together, creating connected communities inside & out
Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone! Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it’s changed hands over the years, we continue to provide best in class health and fitness facilities and services.
IT Systems Analyst • Richmond, BC
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