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Operations Supervisor
Operations SupervisorSecurity Guard Group Limited • Toronto, ON, ca
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Operations Supervisor

Operations Supervisor

Security Guard Group Limited • Toronto, ON, ca
30+ days ago
Job type
  • Full-time
Job description
Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.

Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.

Responsibilities include:
  • Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
  • Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
  • Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
  • Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
  • Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.


Requirements

  • Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
  • Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
  • Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
  • Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
  • Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
  • Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
  • Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
  • Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.



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Operations Supervisor • Toronto, ON, ca

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