Volunteer Program Manager

Volunteer Program Manager

About Us :

The Oakville & Milton Humane Society (OMHS) is a dedicated non-profit organization focused on enhancing the lives of animals and connecting caring communities in Oakville and Milton. We provide shelter, care, and a range of support services for approximately 2500 animals, while promoting responsible pet ownership through education. With values rooted in compassion, progressiveness, and community engagement, our strategic plan aims to invest in our people and build a sustainable future.

What Would You Do?

The Volunteer and Thrift Store Manager at the Oakville & Milton Humane Society (OMHS) is tasked with developing and supporting volunteer initiatives across various departments, including animal care, adoptions, and education. This role ensures a vibrant team of volunteers and oversees the operations of the Barkin Bin Thrift Store, providing necessary administrative, marketing, merchandising, and logistical support. An outline of the key responsibilities of this role have been listed below.

Develop, implement, monitor, and evaluate all aspects of the OMHS volunteer program

Work closely with the Foster and Volunteer Coordinator to support the execution of the volunteer and foster program

Screen and recruit volunteers as needed

Oversee thrift store operation

Develop and implement the department’s annual operations plan, aligned with strategic priorities.

Manage departmental budget

Set-up, execute and maintain the launch of a volunteer database, training and communication tools

Create policies and procedures to assist in the maintenance of the volunteer database and program generally

Identify and evaluate new areas of need for volunteer support groups throughout the shelter and the thrift store

Develop and coordinate volunteer recognition, retention and evaluation programs

Manage and execute the volunteer awards with CEC Awards Selection Committee

Maintain excellent communication with prospective and current volunteers

Produce and maintain accurate reports, hours statistics, records, and files for both the volunteer program and the thrift store

Lead and foster an environment of teamwork and cooperation

Participate in public relations, promotional, recruitment, and fund development activities as required

Qualifications & Requirements :

Post-secondary education in volunteer management, human resources or related field

AEC / DEP or Skilled Trade Certificate required

Minimum 3 years of volunteer management experience

Experience in thrift stores or retail environment is an asset

Advanced experience with volunteer databases

Effective leadership skills with experience and focus on supervision, mentoring, and motivating volunteers

Possess strong organizational skills and an attention to detail

Demonstrate a professional level of verbal and written communication skills

Excellent interpersonal skills with the ability to work comfortably in a team environment

Able to function optimally in a fast-paced environment

Possess a valid G Class License – able to travel offsite as needed.

Job Type : Permanent, Full-time

Salary : $50,000 - $60,000 / year + Benefits

Schedule : Monday – Friday (may include weekends) (on-site)

Disclosure Statement : OMHS is an equal opportunity employer dedicated to fostering a work environment that supports, inspires, and respects all individuals. Our processes are grounded in merit and are implemented without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, or any other protected characteristic. Please note that we will only be contacting candidates who meet our professional eligibility criteria.

This position entails working in an animal shelter environment, where you will have regular exposure to a variety of species and sizes of animals. Candidates should be comfortable and prepared to work in close proximity to them.

To apply, please submit a copy of your Cover Letter and CV.