Software Development Manager, Alexa Audio

Alexa Audio - Our mission is to deliver reliable and innovative audio experiences that enable customers to seamlessly discover, access, and enjoy their favorite music, podcasts, audiobooks, radio, and ambient soundscapes across all Alexa-enabled devices. We strive to create technology and systems that are user-friendly, efficient, and serve as the central platform integrating 1P and 3P audio content providers (e.g., Amazon Music, Spotify, Apple) with Alexa devices. Our team is dedicated to continuously improving our products by enhancing voice-driven content discovery, optimizing playback control across multiple devices, and staying ahead of the curve to meet the evolving needs of the millions of customers who use audio experiences daily.

We are looking for a Software Development Manager (SDM) to help set the technical vision for the products they own. The leader is expected to guide the SDEs through solving ambiguous and complex problems in audio experiences. They understand the complexity of audio systems and be able to collaborate with other stakeholders and away teams in order to deliver phenomenal customer experiences for our end customers.

We are looking for someone who has an established background delivering highly distributed systems at scale, and a strong operational track record while working with multiple teams.

As an SDM, this role provides you with autonomy and ownership to solve difficult problems, working backwards from client and customer impact problems such as voice-driven content discovery across tens of millions of distinct audio content items, seamless playback management, and cross-device media control.

Key job responsibilities
As a Software Development Manager, you will be responsible for leading a team delivering Books & Classical Music features. Your team will own the customer facing experience for books on top Alexa+ LLM based experiences. You will work closely with various key stakeholders. You are expected to manage the roadmap, propose, align, and communicate trade offs to generate the optimal value to customers, providing timely visibility to all stakeholders including senior leadership. You will ensure your team operates efficiently, leveraging latest Generative AI based tools as well as the appropriate cross-platform user-experience frameworks, developing experiences across multiple device types. This role works closely with senior leaders across Alexa to deliver strategic initiatives.

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

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Our inclusive culture empowers Amazonians to deliver the best results for our customers.