Talent.com
Development and Support Manager
Development and Support ManagerVille de Laval • Laval, QC, CA
No longer accepting applications
Development and Support Manager

Development and Support Manager

Ville de Laval • Laval, QC, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

STATUS: Permanent

JOB POSTING NUMBER: 3057

POSTING PERIOD: From March 11 to April 1, 2026

SALARY: Class 7 – from $104,190.32 to $130,238.71 / year

SCHEDULE: 33.75 hours per week, DAY; MONDAY to FRIDAY - 09:00 to 17:00

WORKING MODE: Hybrid

WORK LOCATION: CLSDS Collections Development, 1535 BOUL CHOMEDEY Laval H7V 3R2

The challenges that await you

Under the authority of the main manager – Planning, Development and Support, you are responsible for leading, coordinating, and controlling the execution of activities related to the development of new solutions as well as the implementation of projects related to the evolution and proper functioning of library services.

To this end, you identify and analyze the emerging needs of users and develop innovative services and features. You act as a resource person for renovation, expansion, and construction projects of libraries and ensure continuity between them.

You are also responsible for supporting the hiring, onboarding, and training of staff, as well as the development of systems and technologies, data analysis, and statistics.

You plan, supervise, and control the activities under your responsibility, recommend and implement measures to optimize the performance of the various activities of your team. Additionally, you participate in various committees to plan operations in your area of activities.

As a member of the Service management team, you collaborate for its smooth operation and contribute to achieving its objectives. You participate in assessing the needs for human, material, and financial resources required for the smooth running of the activities you are responsible for and contribute to budget management. You submit detailed reports and may be called upon to make presentations regarding the activities for which you are responsible.

You guide, direct, and supervise your team members in carrying out their respective mandates, determine priorities, set objectives, and communicate your expectations. You evaluate performance, recognize achievements, and promote staff development by recommending their training.

The ideal profile for us
  • Hold a master's degree in information science or any other relevant degree;
  • Have a minimum of six (6) years of relevant experience, including at least three (3) years in management;
  • Excellent command of spoken and written French;
  • Autonomy, proven interpersonal skills, and organizational sense;
  • Great versatility and ability to manage multiple files simultaneously;
  • Ability to lead a team.
Skills
Kindness/empathy
Leadership
Collaboration
Results orientation
Managerial courage
Ability to innovate / optimize
Effective management
Change agent
Talent development
Health/safety
The benefits of being part of our team

Choosing the City of Laval means joining the third largest city in Quebec, in an environment where your leadership and influence can truly make a difference. It also offers the opportunity to grow within a human, committed, and passionate team about public service.

For this position, we offer competitive working conditions and benefits:

  • 4 weeks of annual vacation;
  • 5 personal days annually;
  • 16.5 public holidays per year including several days off during the holiday season;
  • Complete range of group insurance;
  • Defined benefit pension plan;
  • Hybrid working mode;
  • Work location easily accessible with free parking;
  • Employee Assistance Program (EAP);
  • Priority access to a CPE daycare.


Only candidates meeting the requirements will be contacted.


The City of Laval is committed to promoting an inclusive and equitable work environment as part of its employment equity program. It recognizes and values diversity in all its forms and invites women, people from visible and ethnic minorities, Indigenous peoples, and persons with disabilities to apply.

If you need special accommodations to participate in the selection process, please let us know as soon as you are invited.

Create a job alert for this search

Development and Support Manager • Laval, QC, CA

Similar jobs

Software Development Manager: Modernization and Team Leadership

ShareGateMontreal
Full-time

Step into a dynamic leadership role as a Software Development Manager focused on team growth and software modernization.Drive architectural change while being actively involved in coding and mentor...Show more

 • Promoted

Experienced Business Development Manager for Growth and Innovation

CEVA LogisticsMontreal (administrative region), QC, CA
Full-time

Lead business development efforts in Ground and Rail operations with a focus on maximizing revenue through strategic customer engagement.Must thrive in a fast-paced environment with strong negotiat...Show more

 • Promoted

APAC Channel Development Manager

ShareGate GroupMontreal (administrative region), QC, CA
Full-time

Elevate Microsoft 365's presence as an APAC Channel Development Manager in this remote role.You'll strategize and implement a hybrid distribution model across Asia-Pacific for sustainable revenue g...Show more

 • Promoted

Business Development Manager

AtoZ INFOWAY LLPMontreal (administrative region), QC, CA
Full-time

Explore, Experience & Do Your Best @ AtoZ Infoway.Applicant must have: 1+ Years of Experience.Develop a growth strategy focused both on financial gain and customer satisfaction.Conduct research to ...Show more

 • Promoted

Learning & Development Specialist

BucklandMontreal (administrative region), QC, CA
Full-time

Buckland Global Trade, 73 Gaylord Rd.Posted Thursday, March 5, 2026 at 5:00 AM.For over 70 years Buckland has been working to help companies across the world experience global trade in a better way...Show more

 • Promoted

Healthcare Business Development Manager Driving Growth and Relationships

Summit Search GroupMontreal, Montreal (administrative region), CA
Full-time

Elevate your career as a Business Development Manager in healthcare technology.Focus on generating new business and expanding existing accounts while building strategic relationships in a remote wo...Show more

 • Promoted

Lead Customer Support Operations and Team Development

VersaPayMontreal (administrative region), QC, CA
Full-time

Elevate customer satisfaction as a Customer Care Manager.Spearhead a talented team focused on resolving product and service inquiries in a hybrid work setting.This role requires a passionate people...Show more

 • Promoted

Assistant Manager Leading Sales and Team Development in Retail

Hillcrest MallPointe-Claire, Montreal (administrative region), CA
Full-time

Drive success as a Junior Assistant Manager in retail.Enhance team performance and customer satisfaction while achieving sales goals within a dynamic, engaging work environment.In this integral rol...Show more

 • Promoted

Client Support Manager: Drive Performance and Team Development

Mri SoftwareMontreal (administrative region), QC, CA
Full-time

Join as a Client Support Manager and lead a team to achieve exceptional client service.Manage agent performance, coach individuals, and lead innovative projects in a collaborative setting.This mana...Show more

 • Promoted • New!

Business Development Manager

Klöckner Pentaplast Europe GmbH & Co. KGMontreal, Montreal (administrative region), CA
Full-time

Klöckner Pentaplast (kp) is a global leader in sustainable packaging and specialty films, recognised for driving innovation and meaningful change across the industry.We believe that the need to act...Show more

 • Promoted

Store Leadership and Team Development

JARAL FASHIONSMontreal (administrative region), QC, CA
Full-time

Drive results as an Assistant Manager in store leadership.Focus on fostering a high-performance culture while maximizing sales through community engagement and effective team strategies.This positi...Show more

 • Promoted • New!

Business Development Manager – Partnerships & Retail (Independent Contractor)

OURbodyMontreal (administrative region), QC, CA
Full-time

Business Development Manager – Partnerships & Retail (Independent Contractor).Compensation: 10% commission on wholesale deals closed.OURbody is a Canadian women’s wellness brand dedicated to making...Show more

 • Promoted

Dynamic Technical Solutions Manager in SaaS Integration and Support

Everflow - Partner Marketing PlatformMontreal (administrative region), QC, CA
Full-time

Empower clients as a Technical Solutions Manager, specializing in integrations and advanced technical support.Leverage your skills to bridge the gap between technology and customer success.As a cli...Show more

 • Promoted

Business Development Manager

destinationone ConsultingMontreal (administrative region), QC, CA
Full-time +1

Business Development Manager – Government & Non-Profit Sector.Consulting is an innovative recruitment, executive search, and HR consulting firm, committed to transforming hiring processes across No...Show more

 • Promoted

Application Delivery and Support Manager, SAP OTC & Planning - BRP

BRPmontréal, qc, ca
Full-time

This role is designed to lead the SAP OTC and Planning Center of Excellence (CoE) within the Information and Technology (I&T) organization at BRP.This group consists of SAP functional and technical...Show more

 • Promoted

Manager, Customer Support Training & Development (12 Month Contract)

Hootsuite Inc.Montreal (administrative region), QC, CA
Permanent +1

Manager, Customer Support Training & Development (12 Month Contract).We’re looking for a Manager, Customer Support Training & Development to help us execute on a comprehensive, customer-first appro...Show more

 • Promoted

Dynamic Learning and Development Consultant

Intello Technologies Inc.Montreal (administrative region), QC, CA
Full-time

Elevate sales effectiveness as a Dynamic Learning and Development Consultant.Lead impactful training initiatives for Door-to-Door sales teams, leveraging innovative strategies and collaboration wit...Show more

 • Promoted

Remote M&A Manager, Corporate Development (NA)

Modaxo Inc.Montreal (administrative region), QC, CA
Remote
Full-time

A global technology organization is seeking a Corporate Development Manager to lead M&A transactions and provide financial analyses.This fully remote role requires 5+ years of experience in M&A or ...Show more