SAP Basis LeadInfinity Solutions • AB, Canada
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SAP Basis Lead
Infinity Solutions • AB, Canada
22 days ago
Job type
- Full-time
- Quick Apply
Job description
Core Responsibilities & Scope
The selected consultants will be responsible for the end-to-end technical management of complex private cloud landscapes. Key tasks include:
- Continuous Administration: Handling troubleshooting, deep-dive investigations, and Root Cause Analysis (RCA) for complex technical issues.
- Proactive Monitoring: Managing health, job, integration, performance, and data growth monitoring based on SAP best practices.
- Technical Housekeeping: Performing administrative tasks such as log data cleaning, security patch level maintenance (applying SAP Security Notes), and data growth management (partitioning/archiving).
- Change & Release Management: Maintenance of transport landscapes and execution of standard and non-preapproved technical changes.
Critical Requirements & Performance Standards
Candidates must strictly meet the following criteria to be considered:
- Seniority: A minimum of 5 7 years of hands-on SAP Basis monitoring and support experience. really need 10+ Years
- Mandatory Certification: A valid SAP Certification in Basis Technology is non-negotiable.
- SLA Commitment: Resources must be prepared to meet stringent SLAs, including a 20-minute reaction time and 4-hour resolution time for Priority 1 (Very High) incidents.
- Technical Tools: Proficiency in SAP Focused RUN, Cloud ALM, ServiceNow (SNOW), SPC, and ESP is required.
- Soft Skills: Must act as technical mentors, possessing strong communication skills and the ability to highlight technical risks promptly to SAP leadership.
Expected Deliverables
- Contribution to Monthly Service Performance Reports.
- Weekly highlights of open items and active issue tracking.
- Maintenance of Known Error Databases (KEDBs) and monitoring documentation.
Responsibilities and Key Skills
Responsibilities
- Advise customers on technical architecture and landscape issues.
- Support de-escalation of critical customer situations, working with relevant SAP teams.
- Participate in customer release and maintenance activities.
- Provide ongoing technical support and continuous knowledge transfer.
- Review account status and transition accounts as volume or complexity increases.
Key Skills Required
- Minimum 5 years of SAP Basis experience.
- 2+ years of cloud knowledge (e.g. solution management, consulting, or delivery program management).
- Hands-on experience with S/4 HANA Application and HANA database.
- Mandatory SAP Upgrade & Migration (OS/DB) experience.
- Experience integrating SaaS products (e.g. Ariba, Salesforce, C4S) with SAP landscape is a plus.
- Experience with any hyperscaler (AWS, Azure, or GCP).
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SAP Basis Lead • AB, Canada
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