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019979 Hub International Quebec Limited
Commercial Line Account Manager019979 Hub International Quebec Limited • Lower Sackville, NS
Commercial Line Account Manager

Commercial Line Account Manager

019979 Hub International Quebec Limited • Lower Sackville, NS
30+ days ago
Job type
  • Full-time
Job description

Description

HUB continues to grow and seeking a dynamic Account Manager working out of our HUB Lower Sackville office, who can service and manage an existing book of business working with a commercial producer. Main duties include, but are not limited to, the following:
  • Managing all aspects of an existing book of business.
  • Building client relationships through effective client management.
  • Providing support to an assigned Commercial Producer.
  • Ensuring new business and retention targets are met, including by means of re-marketing.
  • Manage the client’s renewal process.
  • Complete outbound calls as required for renewal review and special projects.
  • Upsell and cross-sell with existing clients.
  • Respond to inbound telephone inquiries.
  • Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
  • Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.
Job requirementsTechnical skills
  • College Diploma or University Degree and/or equivalent work experience
  • Minimum 2 - 3 years’ experience in insurance Account Management
  • General Insurance License required
  • Proficient in Microsoft Office: Word, Excel and Outlook
  • Experience with commercial insurance desired
Personal skills
  • Team player able to work within Production and Service teams.
  • Ability to work independently and in a team.
  • Effective organizational skills and time management.
  • Exceptional interpersonal, verbal and written skills
Complementary skills
  • Experience with EPIC broker management system an asset
#Québec#LI-Hybrid#LI-CB1Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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Commercial Line Account Manager • Lower Sackville, NS

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