Manager HART Hub

Position Title: Manager HART Hub (1 position)

Employment Status: Permanent Full-Time

Position Status: This is a Non-Bargaining Unit position.

This posting is for a new vacancy.

Job Posting Deadline for Internal Candidates: March 17, 2026, at 5:00pm

Hours of Work/Schedule: 35 Hours per week (with flexibility to cover some evenings and weekends to accommodate program support)

Position Reports To: Director, Community Hub Operations Hart Hub

Salary Range: Annualized salary range $88,600.00 - $94,000.00, commensurate on skills and experience, plus Group Benefits, plus participation in HOOPP.

Primary Work Location: Oshawa, Pickering, HART Hub location in (1635 Dundas) Whitby, and across various agency locations within Durham Region.

Organization

Durham Community Health Centre (DCHC) is a registered, charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education to Durham community members who face multiple barriers to their health and well‑being.

DCHC also provides equity-based programs and services that focus on priority populations such as Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients (i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive not only sick care, but preventive care as well.

At DCHC, we are a team‑based interprofessional group of staff including physicians, nurse practitioners, nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We always place every client at the Centre of our approach to care, based on their needs. We address these needs through integrated clinical and wellness care and health education.

It’s an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on making our biggest impact yet on local health care by diversifying, expanding, and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources.

DCHC’s 2023 – 2026 Strategic Goals

• Drive Program and Service Integration and Client Experience Across All that DCHC Does
• Evolve Program Offerings to Improve Health Equity and Meet the Needs of DCHC’s Priority Populations
• Establish DCHC as a System Advocate and Champion for Equity
• Enhance DCHC’s Brand and Awareness Across Durham Region
• Become an Employer of Choice with a Focus on Recruitment, Retention, and Development

Position Overview

The Manager is a leader responsible for ensuring the effective, day‑to‑day functioning of one of Durham Community Health Centre’s, HART Hub. Reporting to the Director of the HART Hub, this role is focused on team leadership, partner coordination, and service delivery that is responsive, trauma‑informed, and grounded in equity.

This role supervises the HART Hub team and is responsible for maintaining a consistent, client‑centered care environment at the Hub. The Manager works in close coordination with other managers, clinical leads, and community partners to support high‑quality operations that meet provincial standards and funding expectations.

Key Responsibilities:

• Oversee day‑to‑day operations of the HART Hub, ensuring smooth functioning across sites and programs
• Ensure consistent supervision and enablement of staff across the HART Hub
• Support compliance with service agreements, quality standards, data tracking/reporting, and operational audits

Team and People Leadership

• Support onboarding, scheduling, and supervision processes to ensure 24/7 staff coverage (where required), client safety, and team cohesion
• Address day‑to‑day HR matters with support from DCHC’s Talent & Culture team

Partner and Community Engagement

• Build and maintain relationships with service providers (e.g., housing, addictions recovery, mental health) to strengthen referral pathways and ensure wraparound care

Key Qualifications:

• Undergraduate degree in health care, social services, public health, or a related field
• Minimum 3 years in community‑based health or social service organizations in supervisory or management roles
• Demonstrated experience in integrated care delivery, primary care, mental health, or wellness programs
• Strong knowledge of population health, health equity, and social determinants of health frameworks
• Proven experience managing interprofessional teams and working in matrixed, cross‑functional environments
• Excellent communication, computer, leadership, and organizational skills
• Valid Ontario driver’s license and access to a reliable vehicle for travel across program sites

Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

Application Process:

1. While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration.
2. All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly.
3. All positions are subject to the successful completion of the following pre‑employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening).
4. Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodation, please contact our Talent and Culture team at 905‑723‑0036, or by email to recruiting@durhamchc.ca.

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