Patient Care Coordinator – Edmonton, Alberta Avant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada sleep better and live better.
We're growing, and we're looking for a Patient Care Coordinator to join our Edmonton team.
This is a great fit for someone who enjoys being the friendly, organized presence patients can count on – someone who thrives on variety, juggles details well, and genuinely cares about the people they're helping.
What You’ll Do Provide day-to-day support to patients and help answer their questions so they get the care they need Provide day-to-day support to our Respiratory Therapists and other team members as required Obtain patient medical histories and insurance information; update medical charts and enter patient data Coordinate appointment types for patients, including booking and rescheduling follow-ups Review data on clinical activity and prepare associated reports as required Answer telephone inquiries from patients and others, screening calls to determine nature and urgency, referring calls as appropriate, and scheduling appointments Assist patients with insurance pre-authorizations and claim approvals Maintain the cleanliness and serviceability of equipment, arranging for maintenance and repair as needed Perform other miscellaneous job-related duties as assigned What We’re Looking For A minimum of 2+ years in an administrative position Experience in health care or sleep therapy is an asset but not required — training is provided Experience using an EMR system is considered an asset Excellent organizational and administrative skills with impeccable attention to detail Proficiency with the Microsoft Office Suite A positive, supportive attitude and strong client service skills — our patients deserve the best Ability to quickly learn and understand new processes in a constantly changing environment A professional, friendly, interpersonal manner with strong customer service values Strong written and verbal communication skills Good time management skills and the ability to work effectively under pressure and meet deadlines Ability to multi-task, assess situations, and prioritize tasks accordingly Job Details Schedule: Monday to Friday, 8-hour shifts Job Type: Full-time Training Location: 10230 142 Street NW (West Office) Permanent Location: 2951 Ellwood Drive SW Pay: $19-$23/hour, based on experience What We Offer Extended Health, Dental & Vision Care Disability & Life Insurance Paid Vacation + Sick Time RRSP Matching Excellent work/life balance If this sounds like the right next step for you, we'd love to hear from you.
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Patient Care Coordinator • Edmonton, AB, CA
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