Manager, Business Management

Description

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Department Overview:

Business Operations Management (BOM) enables Enterprise Global Technology & Services with financial discipline, operational governance, and clear portfolio and resource management. BOM standardizes and oversees financial recovery, Clarity/JIRA alignment, intake and consulting-engagement approvals, workforce and capacity processes, and colleague communications to ensure consistent, enterprise-wide execution.

Supporting Insurance (TDI) Technology, BOM provides the operational backbone that enables integrated business-technology delivery.

KEY ACCOUNTABILITIES

CUSTOMER

• Support the development and execution of financial and operational plans for the TDI Technology portfolio.

• Manage budgeting, forecasting, and monthly performance updates using Excel, Clarity (project financials), and Workday (headcount/compensation data).

• Prepare dashboards, financial summaries, and analysis using Power BI and Excel-based models.

• Maintain portfolio reporting packages and operational trackers on SharePoint, ensuring accuracy and version control.

• Analyze financial and operational trends, identify variances, and provide recommendations to business partners.

• Contribute to cross-functional initiatives by providing financial data, analysis, and operational insights.

SHAREHOLDER

• Execute financial governance activities including expense tracking, vendor spend monitoring, and headcount/position reconciliations across Workday, Clarity, and Excel.

• Ensure compliance with enterprise controls, approval processes, audit requirements, and regulatory standards.

• Maintain documentation, governance artifacts, and key operational materials within SharePoint for accessibility and transparency.

• Assist in assessing risks, identifying issues, and preparing materials for escalations or remediation plans.

• Support governance forums by preparing reporting decks, tracking actions, and ensuring accurate data inputs.

EMPLOYEE / TEAM

• Contribute to a collaborative and high-quality work environment focused on accuracy, consistency, and operational excellence.

• Share process knowledge, tools, templates, and reporting best practices to support alignment across the BOM team.

• Participate in team discussions, working sessions, and knowledge-transfer activities to ensure consistency of business operations.

• Identify opportunities to streamline workflows, automate reporting, and enhance productivity using Excel, Power BI, and enterprise systems.

BREADTH & DEPTH

• Work independently on assigned financial and operational tasks, managing deliverables from end-to-end with strong attention to detail.

• Apply specialized knowledge of financial tools and business management systems (Clarity, Workday, SharePoint, Excel, Power BI) to support planning and reporting processes.

• Support complex, cross-functional initiatives by consolidating data, preparing analytics, and ensuring alignment across partners.

• Provide sound analysis and documentation to support decisions, business cases, and operational planning activities.

• Operate within short- to medium-term timelines, contributing directly to cyclical reporting, planning processes, and portfolio operations.

EXPERIENCE & EDUCATION

• Undergraduate degree

Preferred Qualifications:

• Progressive Accounting and Finance experience – 8 years +

• High level proficiency with Excel, Powerpoint, MS Office and Power BI Tools

• Experience with financial forecasting and reporting and variance analysis

• Workday and Clarity experience

• Ability to operate in a matrixed organizational structure and across businesses

• Ability to provide strategic vision and leadership

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet