Project Manager

Our client, is seeking an experienced, hands-on Project Manager / Scrum Master to lead the delivery of critical technology initiatives within a fast-paced Agile framework.

In this dual-capability role, you will combine the core responsibilities of a Scrum Master with essential Project Management discipline. Serving as the primary liaison between technical squads and business leaders, you will lead Scrum ceremonies across multiple teams in parallel, remove operational blockers, and ensure all deliverables adhere to Delivery Management Office (DMO) best practices. Operating across business, architecture, infrastructure, security, and offshore development partners, you will manage project schedules, track team velocity metrics, and foster a culture of continuous delivery improvement.

Duration: 4-Month Contract (with potential for extension)

Location & Travel: Toronto, ON (Office-based setting with occasional travel to the Toronto Support Centre as needed)



Advantages
Dual-Impact Hybrid Role: Combine strategic project management oversight with hands-on Scrum Master leadership across complex enterprise technology teams.

Multi-Team Exposure: Facilitate ceremonies and manage delivery milestones across multiple cross-functional squads in parallel.

High Visibility: Act as the primary point of contact for executive stakeholders, presenting key metrics, velocity trends, and risk mitigation strategies to support business decisions.

Established Agile Community: Collaborate within a mature enterprise Agile community to contribute to and refine best-in-class delivery practices.



Responsibilities
Scrum Facilitation & Continuous Improvement
Ceremony Leadership: Facilitate all core Scrum ceremonies across multiple teams (Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements) ensuring adherence to timeboxes and Agile principles.

Impediment Removal: Proactively identify, track, and eliminate team blockers by coordinating across cross-functional groups, including Security, Infrastructure, Architecture, DBAs, and Offshore teams.

Agile Coaching & Performance: Help teams understand Scrum theory, rules, and values; track team velocity and metrics to drive continuous performance improvements sprint-over-sprint.

Project Management & Stakeholder Alignment
Delivery & Schedule Governance: Develop comprehensive project plans, establish critical milestones, assess delivery risks, and implement mitigation strategies to ensure on-time execution.

Backlog & Requirements Support: Assist Product Owners in refining, clarifying, and prioritizing product backlog items while ensuring effective communication between business and technology partners.

DMO Compliance & Reporting: Maintain required project artifacts in accordance with DMO governance standards; report key metrics (velocity, progress, risks, and issue logs) to executive leadership and the Agile DMO Group.

Deployment & Operational Support: Support occasional off-hours or weekend releases as required during major project deployment windows.



Qualifications
Professional Experience: 5+ years of dedicated experience operating as a Certified Scrum Master (CSM/PSM) with prior project management or team lead experience.

Agile Mastery: Expert knowledge of Agile Principles, Scrum, and Kanban delivery frameworks.

Tooling Proficiency: Hands-on proficiency with Agile management and collaboration tools, including JIRA and Confluence.

Stakeholder & Leadership Skills: Exceptional servant leadership, facilitation, negotiation, and written/verbal communication skills; proven ability to build trust across distributed business and technology teams.

Work Schedule Flexibility: Ability to work in an office setting (with camera-on virtual meetings) and support occasional overnight/weekend deployment windows as needed.

Preferred Assets & Nice-to-Haves
Prior project management or Scrum Master experience within the Retail Industry.

Professional certification in Project Management (PMP) or advanced Agile credentials (A-CSM, PSM II, PMI-ACP).



Summary
If you are a tech-savvy Project Manager and Certified Scrum Master who pairs 5+ years of Agile facilitation with strong project planning, JIRA/Confluence proficiency, and retail tech experience, this 4-month contract in Toronto is an outstanding opportunity. Bring your servant leadership, metric-driven mindset, and collaborative energy to our client's technology group today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.