Role Responsibilities
A Worker Advisor represents the interests of injured workers and their dependents and reports to the Manager of the Worker Advisor Branch.
A Worker Advisor is responsible for providing advice, assistance, representation and advocacy services to injured workers or their dependents. This may include seeking a review and filing an appeal of a WCB entitlement decision. This role requires strong technical knowledge of the Workers' Compensation Act and associated legislation, Regulations, policies and procedures. Formal representation at the various levels of appeal requires providing arguments based on the analysis and application of WCB legislation and policies to the evidence on file.
A Worker Advisor solves issues ranging from simple to complex through their own initiative and research. This role must exercise strong decision-making abilities when determining strategies with the goal of resolution of issues. A Worker Advisor's work may not be subject to review prior to presentation before the appeal body. Errors may lead to missed or incorrect entitlement decisions, missed time limitations, and costly delays of the appeal process.
Specific accountabilities include the following:
Worker Advisor - Talent Pool • Edmonton
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