Description
En tant qu’étudiante ou étudiant embauché pour la saison estivale, faire des suivis auprès de nos clients pour l’obtention de documents pour compléter diverses étapes dans le dossier. Vous devrez faire des entrées de données pour l’avancement de chaque étape d’un dossier. Vous devrez aider à l’ouverture du courrier. Vous gérerez certaines communications avec nos partenaires soit par téléphone pour par courriel et offrirez un service à la clientèle exceptionnel. En travaillant avec plusieurs services internes, vous vous assurerez que les clients reçoivent toujours le meilleur service possible.
Aptitudes exceptionnelles pour le service à la clientèle.
Excellentes aptitudes pour la communication orale et écrite.
Excellentes aptitudes en informatique (suite Microsoft Office).
Grand souci du détail et sens de l’organisation.
As a student hired for the summer season, you will follow up with our clients to obtain the documents required to complete various steps in their files. You will be responsible for entering data to track the progress of each stage of a file. You will also assist with opening mail. You will handle certain communications with our partners, either by phone or by email, and provide exceptional customer service. By working with several internal departments, you will ensure that clients always receive the best service possible.
Outstanding customer service skills.
Excellent oral and written communication skills.
Strong computer skills (Microsoft Office suite).
Great attention to detail and strong organizational skills.
The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces and one of the Best Workplaces in Canada for Women. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.
By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.
Thank you for considering FCT. We look forward to meeting you.
Total Direct Compensation:
17.50 - 22.50
Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)
HERE’S WHAT SETS US APART:
Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.
Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
Group retirement savings plan with company match
Paid holidays and generous paid time off
Hybrid work arrangements
Paid volunteer opportunities and charitable donation matching
Employee recognition programs that include referral incentives
Potential for performance-based incentives
The opportunity to participate in our stock purchase plan
And more!
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By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.
Thank you for considering FCT. We look forward to meeting you.