Role Purpose
The Shift Manager is responsible in leading the day to day activities at the terminal including: safety, terminal operations, planning, environmental compliance and third party service providers. The Shift Managers work closely with various stakeholders to provide safe, efficient and environmentally responsible terminal services to customers.
Key Responsibilities
Ensure that the operational requirements of the working shift are fully met in an efficient and safe manner in accordance with current safety regulations and health and safety policies.
Oversee the overall efficiency of cargo handling operations, including co-ordinating the various activities of different staff groups to maximize the efficient deployment of labour and resources.
Enable the best possible level of communications within the shift team.
Manage personnel, including hiring, training, discipline and off-boarding, to ensure that the Company’s needs and requirements are adhered to.
Ensure that systems and procedures are followed to enable the progress of operations to be monitored by other staff, customers and authorities.
Drive a performance management culture within the team ensuring that staff meet their targets in line with the business needs.
Advance agreed upon initiatives, propose new initiatives and adopt a sense of continuous improvement.
Knowledge & Qualifications
A degree in business, logistics or similar field is preferred.
3 years of leadership experience in logistics or a similar field.
A positive, hands on approach and the ability to work as a team member.
Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills.
Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.
Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines.
Comprehensive understanding of ship loading operations, vessel construction, cargo stowage, cargo securing and applicable regulations.
Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly.
Flexibility to meet the requirements of a 24/7 operation.
Fluent in English.
Previous Canadian work experience or experience working directly with Canadian industries.
Shift Manager • Surrey, BC, Canada
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