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Pharmacy Assistant
Pharmacy AssistantStoakley-Stewart Consultants • Thorold, ON
Pharmacy Assistant

Pharmacy Assistant

Stoakley-Stewart Consultants • Thorold, ON
30+ days ago
Job type
  • Full-time
Job description

The Opportunity

Healthcare moves quickly. Accuracy matters. People matter even more.

Our client is seeking a Pharmacy Assistant who thrives in a structured, regulated environment and understands that every prescription represents a person counting on precision, care, and professionalism.

This is more than a counter role. It is a vital support position within a progressive community pharmacy that blends traditional retail service with modern systems and online components. You will be part of a team that values efficiency, accountability, and patient trust.

If you take pride in getting the details right and enjoy being part of a collaborative healthcare setting, this opportunity offers meaningful impact and daily variety.

Position Description

Working alongside licensed pharmacists and reporting to pharmacy leadership, you will support the safe and accurate preparation, processing, and distribution of prescriptions while delivering an exceptional patient experience.

  • Greeting and assisting patients in person and by telephone
  • Receiving, organizing, and preparing prescriptions for dispensing
  • Counting, packaging, labeling, and staging medications for pharmacist verification
  • Processing prescription claims and resolving third-party billing or adjudication discrepancies
  • Managing point-of-sale transactions
  • Maintaining accurate patient records and documentation
  • Coordinating prescription deliveries when required
  • Ordering, receiving, stocking, and rotating medications and pharmacy supplies in accordance with storage and safety standards
  • Supporting front-store merchandising initiatives and assisting customers with product inquiries
  • Communicating with healthcare providers to clarify prescription information
  • Maintaining cleanliness, organization, and confidentiality standards within the pharmacy

This role requires composure and attention to detail in a fast-paced, regulated healthcare environment.

Experience

  • Experience in a retail, customer-facing, or pharmacy support environment
  • Exposure to prescription processing and insurance billing systems
  • Familiarity with pharmacy management software platforms
  • Confidence working within compliance-driven healthcare settings
  • Experience handling provincial drug benefit plans and third-party reimbursement processes is considered a strong asset

Qualifications

  • Exceptional accuracy and attention to detail
  • Strong communication skills and patient-first service orientation
  • Sound judgment and professional discretion
  • Comfort managing multiple priorities efficiently
  • Organizational strength and time management discipline
  • Ability to collaborate effectively within a pharmacy team

Education

Post-secondary education in a pharmacy-related discipline is beneficial but not mandatory.

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Pharmacy Assistant • Thorold, ON

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