Customer Solutions Manager

Customer Solutions Manager

Unified Valve Group is seeking a hardworking, motivated, driven Customer Solutions Manager, who thrives on being in the field, visiting clientele ensuring customer service and generating new accounts. The Customer Solutions Manager is responsible for Fort St. John, BC and the surrounding areas.

Responsibilities:

• Manage Fort St. John and surrounding area business development through effective networking, cold calling, research, growing contact list and ensuring that Unified Valve Group is at the forefront of all local opportunities
• Effective prioritization of all sales activities in support of Unified Valve Group business strategies and sales targets
• Market and promote Unified Valve Group products and services following established business and sales strategies while effectively utilizing Unified Valve Groups marketing platform
• Effectively leverage internal and external resources such as product experts, seasoned field technicians, OEM and various training sessions
• Maintain communication with all relevant stakeholders to ensure complete, timely and accurate service delivery with every customer and every order
• Accurate and timely completion of all documentation and reports, including Turnaround Control Document and ensure that key stakeholders are kept abreast of client requirements and needs
• When needed, assist with coding, getting signatures and collections
• Adherence with Unified Valve Groups Quality and Safety Program
• Liaise with Supply Chain Management and with key stakeholders regarding returns and warranty issues

Requirements:

• 5 years of strong service sales experience in Oil & Gas
• While there is a focus on service, sales and solutions – Previous experience selling new products and dealing with Alberta O&G Supply Chain is an asset
• Mechanically Inclined
• Ability and willingness to travel within Red Deer and surrounding area
• Have strong cold calling skills
• Proven and demonstrated ability to establish and foster strong trusting business relationships
• Must have proven ability to manage own time
• Must be self-driven, entrepreneurially motivated and goal-oriented
• Exceptional communicator, presenter and customer service oriented
• Strong analytical and problem-solving skills
• Solid computer skills and ability to quickly/effectively learn and adapt to new software or technology
• Strong network and ability to coordinate meetings

Reward

The ability to have a direct impact on Unified Valve Groups presence in the Fort St. John area and beyond. Industry leading compensation plan with commission will be provided to the right candidate including comprehensive benefits:

• Competitive Industry Pay
• Benefits Package
• Flexible Schedule
• Team Environment
• Travel throughout western Canada

All resumes will be retained for the duration of the recruit only; all resumes will be destroyed immediately following candidate selection.

Personal information is reviewed by senior managers only, kept in strict confidence and used only for the purposes of scheduling interviews. By forwarding your resume and/or application for the position you signify your acceptance of these terms.

Thank you for your interest in joining Unified Valve Group. Candidates whose skills and interests fit the opportunity will be contacted.