Assistant General Manager - Playdium Vaughan

What you will do:

Cineplex is opening its latest Playdium location in Vaughan, Ontario! At Playdium, guests can immerse themselves in more than 70 games and attractions, including wall climbing, a ropes course, duckpin bowling, and Gel Blasters Nexus, a dynamic team experience that combines the best of laser tag and paintball for fast-paced, competitive fun. When it's time to recharge, Playdium offers guests delicious food and drinks ranging from quick bites to hearty meals.

Playdium Vaughan Mills is the ultimate playground, with more attractions under one roof than any other Playdium in Canada. Located in the heart of a vibrant, fast-growing community, we're creating a destination where friends and families can build lasting memories while enjoying an incredible range of immersive attractions, amusement games and great food. Spanning over 24,000 square feet, the new vibrant space is designed for fun, welcoming players of every skill level, from casual competitors to high-score heroes. And when it comes to food, Playdium doesn't play around, serving savory crowd pleasers like burgers, pizza, poutine, sandwiches, nachos and fries, plus sweet treats and drinks to celebrate every victory. With private rooms available, it's also the perfect place for birthday parties, team outings, and any large group looking to celebrate and play together.

Our Assistant General Managers (AGM) are an integral part of the team who provide an exceptional experience to each and every guest. The Assistant General Manager executes all company programs, supports the operation of the business, maintains revenue and payroll budgets, and meets budgeted productivity while keeping quality and service consistently high. It is important for the Assistant General Manager to have both a vision and the ability to maintain a culture of hospitality and positive morale, and a focus on building their team complement through regular coaching and feedback. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!

In this role, your responsibilities include (but are not limited to):

• Supporting the General Manager with the location’s accountability for the profit and loss performance of the venue against budget
• Managing operations through execution excellence of Groups & Events within the venue, and managing the inventory and shrinkage of all designated departments
• Achieving operational objectives by preparing and completing action plans, implementing productivity and quality measures, and standards of service
• Ensuring the facility consistently meets required cleanliness and safety standards and maintaining a working knowledge of all statutory regulations affecting restaurant health and safety, ensuring that any safety hazards are identified and rectified
• Talent management through recruitment, training and development strategies for employees, succession planning, goal-setting and performance evaluations, as well as improving departmental turnover and increasing employee morale by creating a supportive employee-centered environment

Qualifications:

This role may be a perfect fit for you if:

• You have a post-Secondary education, in business and/ or hospitality preferred.
• You have 3-5 years of experience managing a high-volume restaurant or venue with full Profit and Loss accountability.
• You have a demonstrated ability to lead cross functional teams with experience in training, coaching, and mentoring managers, and employees.
• You have a strong working knowledge of restaurant industry principles, methods, practices, and techniques.
• You have knowledge of cost analysis, fiscal management, and budgeting techniques.
• You have exceptional conflict resolution, negotiation, and objection handling skills.
• You are an effective communicator both verbally and in writing, and are comfortable with attending and conducting presentations.
• You have schedule flexibility to work flexible hours inclusive of evenings and weekends as required.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.

This is a new position and is being actively recruited for.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($):

$61,100.00 – $71, 100.00CAD