Talent.com
Transat
Call Center AgentTransat • Montreal, Quebec, CA
Call Center Agent

Call Center Agent

Transat • Montreal, Quebec, CA
30+ days ago
Job type
  • Full-time
Job description

Company Description

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team.

Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.

Want to join us?

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

What we offer you

  • A primarily remote position, with all computer equipment provided. Regular visits to the office are to be expected.
  • A base salary of $, supplemented by performance incentives and premiums.
  • A guaranteed salary increase with the addition of competencies for the South package.
  • 3 weeks of vacation + 5 personal days starting on your first day.
  • Immediate travel benefits: unlimited standby tickets, confirmed tickets, and exclusive discounts to help you create your best memories.
  • A stimulating environment where you can develop your talent and build a rewarding career.
  • A comprehensive range of group insurance, an RRSP, and enviable travel privileges;
  • A competitive referral program: invite talented people like you and get rewarded!

Job Description

Your responsibilities

  • Be the voice of Transat by answering incoming calls from customers and travel agents (reservations, flight changes, etc.);
  • Promote our products: seat selection, baggage, special services, insurance, etc.
  • Help customers navigate our websites;
  • Provide exceptional service, demonstrating attentiveness, empathy, and professionalism.

What we make available to you

  • A schedule based on operational needs, confirmed in advance and tailored to your seniority and preferences;
  • Personalized training and onboarding to master our products and systems; Presence in the office 2–3 days per week will be required during the training and onboarding period.

Two work options to work according to your lifestyle

  • At the Montreal office located at 300 Léo‑Pariseau, just steps from Mount Royal Park;
  • In hybrid mode, depending on your flexibility and preferences.

Qualifications

What we are looking for

  • Comfortable working with various computer tools and systems.
  • Day shift: Flexible schedule of hours/week, available 7 days a week, with potential shifts between 7 and 9 , depending on your preferences, availability, and seniority.
  • Recognized for your excellence in customer service.
  • Minimum of one year of experience in a call center.
  • Experience in the travel industry is an asset.
  • Bilingual (French and English, spoken and written).*
  • Knowledge of Spanish or Portuguese is considered an asset.

*A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Ready to get started? Send us your application now - an exciting opportunity awaits you!

#LI-SG1

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

Create a job alert for this search

Call Center Agent • Montreal, Quebec, CA

Similar jobs

Sales Agent with Weekly Commissions

Sekure Payment ExpertsDollard-des-Ormeaux, QC, CA
Full-time

Join our dynamic team as a Sales Agent, specializing in outbound cold calls to small businesses.Enjoy weekly commission payouts while building strong client relationships in Montreal.This is an exc... Show more

 • Promoted

Bilingual AMF Licensed Insurance Agent, Sales

Petline Insurance CompanyMontreal (administrative region), QC, CA
Full-time

As a Pet Health Insurance Advisor, you will help pet owners protect their pets through tailored insurance solutions.You will promote and sell Pet Health Insurance (PHI) through inbound and outbound... Show more

 • Promoted

Inoria Five9 Contact Center Specialist

CallTowerMontreal (administrative region), QC, CA
Full-time

Utilize your Five9 expertise in this remote role as a Contact Center Solutions Integrator at Inoria, a subsidiary of Calltower.Deliver tailored CCaaS implementations driving customer satisfaction.I... Show more

 • Promoted

Call Center Agent

Air TransatMontreal (administrative region), QC, CA
Full-time

Our mission is to be the preferred airline of our customers and our team.Our mission is to be the preferred airline of our customers and our team.Open-mindedness, concern for others, intelligence a... Show more

 • Promoted

Sales-Focused Remote Agent at MCI

MCIMontreal (administrative region), QC, CA
Remote
Full-time

MCI is hiring a Remote Call Center Sales Representative passionate about sales and customer engagement.This role offers flexibility and growth in a dynamic virtual environment.In the position of Re... Show more

 • Promoted

Remote Insurance Sales Agent | Unlimited Commission

American Income LifeMontreal (administrative region), QC, CA
Remote
Full-time

A leading insurance provider is seeking motivated individuals for the remote Insurance Sales Agent position.This role offers a flexible work environment and the ability to earn unlimited commission... Show more

 • Promoted

IT Technical Advisor – Contact Center Solutions (CCaaS)

IntactMontreal (administrative region), QC, CA
Full-time

We are looking for a System analyst – Genesys, telephony and CC for our growing team!.Act as a technical advisor for users, analyzing their needs, working with reference tools, and following best p... Show more

 • Promoted

BDC Agent

Gexel Telecom International Inc.Mount Royal, Montreal (administrative region), CA
Full-time

Answering incoming phone calls and online enquiries.Logging customer details and comments in our system.Scheduling appointments and following up with any "no show" customers.Follow up customer inco... Show more

 • Promoted

Call Centre Agent - Work from Home

Inspire Direct MarketingMontreal (administrative region), QC, CA
Remote
Full-time +1

Each day and each call can be different.We thank, connect, engage and inspire.We are all about teamwork, customer connections and most importantly, having fun while we do it.We find new child spons... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupMontreal
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Work At Home Focus Group Panel. Call Centre Agent Experience Not Required

ApexFocusGroupMontreal (administrative region), QC, CA
Remote
Part-time

We’re inviting individuals from all backgrounds, including those searching for call centre agent roles, to express interest in joining upcoming consumer research studies.These may include online in... Show more

 • Promoted

Regional Call Center Manager - Lead, Coach & Grow

NAPA CanadaMontreal West, QC, CA
Full-time

A leading auto parts distributor in Montreal West is seeking a manager to oversee a team and ensure excellent customer service while driving sales growth.You will be responsible for coaching, motiv... Show more

 • Promoted

Remote Call Center Representative

Mass MarketsMontreal (administrative region), QC, CA
Remote
Full-time

Remote Call Center Representative - Remote.MCI is a rapidly growing technology-enabled business services company in the USA, with a global call center footprint across multiple countries.We deliver... Show more

 • Promoted

Desjardins Insurance Agent Online Career

DesjardinsMontreal West, QC, CA
Full-time

Embark on an online career as a Property and Casualty Insurance Agent with Desjardins.Support clients empathetically while helping them find the right insurance coverage for life’s important moment... Show more

 • Promoted

Remote Call Center Specialist – Growth & Benefits

Mass MarketsMontreal (administrative region), QC, CA
Remote
Full-time

A growing business services company is seeking Remote Call Center Representatives to support customer service initiatives for well-known clients.In this role, you will handle inquiries, promote pro... Show more

 • Promoted

German-English Call Center Agent

MCIMontreal (administrative region), QC, CA
Full-time

Join MCI as a German-English Call Center Agent and provide exceptional service in a remote work setting.You will manage inquiries, assist customers, and maintain detailed records in both languages.... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausRawdon, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

MCI Remote Call Center Agent

MCIMontreal (administrative region), QC, CA
Remote
Full-time

Join MCI as a Remote Inbound Call Center Agent in Canada, where you can provide exceptional support from home.Leverage your problem-solving skills to assist customers effectively.In this position w... Show more

 • Promoted

Remote Insurance Sales & Service Agent

Eastern Atlantic Canada CareersMontreal (administrative region), QC, CA
Remote
Full-time

Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individuals to.Life, Annuities, Medicare, Health, Casualty, Accident and... Show more

 • Promoted

Sales Agent for Digital Services at Global One

Global OneMontreal (administrative region), QC, CA
Full-time

Join Global One as a Digital Sales Agent and maximize your income through a commission-only structure.Focus on selling a diverse range of digital solutions tailored to client needs.We are seeking s... Show more