Talent.com
Service Advisor/Writer
Service Advisor/WriterDiamond Truck Centres • Langley, BC, CA
No longer accepting applications
Service Advisor/Writer

Service Advisor/Writer

Diamond Truck Centres • Langley, BC, CA
30+ days ago
Job type
  • Full-time
Job description

What we offer:

  • Competitive wage plus training program
  • Affordable benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance
  • Company match RRSP program
  • Flexible Safety Allowance
  • Best in class vacation program
  • Comprehensive OEM level training program
  • Opportunity for advancement in a strong dealership network

Position Summary:

The Service Writer is the service customers first point of contact with the dealership.
Their primary responsibilities include scheduling customer repairs, providing accurate & timely communication throughout the repair and finalizing the repair order at job completion. The Service Writer works closely with the Service Team Lead and Service Manager to ensure customer satisfaction through communication and successful management of the repair.

Duties and Responsibilities:

  • Provide prompt, courteous and accurate service to customers
  • Book service appointments
  • Open and close work orders within the required time frame
  • Handle incoming phone calls in a professional manner
  • Deal with customer issues, requests, questions and complaints in a timely manner
  • Work closely with the Service Manager and Service Team Leads for smooth operations of the shop as per Company processes and guidelines
  • Accurately record customers’ truck problems and repair requests
  • Keep customers updated regularly regarding ongoing repairs
  • Gain knowledge of warranty policies & practices
  • Participate in any technical or development training that is made available
  • Perform other duties as required by the Service Manager
  • Perform the role in a professional manner that aligns with the Company’s’ values and ideals

Who we are:

Diamond Truck Centres is an International Truck dealership network with locations in Alberta, BC and Saskatchewan.
Our Service division provides our valued customers with trained experienced mechanics to perform quality repairs and maintenance in timely manner.
We are proud to offer our customers a variety of products and services ranging from trucks, trailers, school buses, leasing options and parts & service.
With our vast dealership network and extensive product lines, we are a one-stop solution to keep our customers business moving.

Qualifications:

  • Previous Service Writer or Service Appointment Coordinator experience is required. Similar relevant experience may be considered.
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Excellent computer skills; including Microsoft Word and Excel
  • Organized and a motivated team player
  • Able to multi-task and prioritize your work
  • Previous CDK experience is an asset
  • Able to work a variety of shift schedules.
Create a job alert for this search

Service Advisor/Writer • Langley, BC, CA

Similar jobs

Medical Writer

PVI, PeerView Institute for Medical Educationlangley, bc, ca
Full-time

PVI, PeerView Institute for Medical Education is dedicated to improving clinical competence and.CME) and professional development activities that leverage.PVI achieves this mission through our expe...Show more

 • Promoted

Reading Private Tutoring Jobs Coquitlam South

SuperprofCoquitlam South, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

 • Promoted

Technical Writer (Secret clearance)

Ateko, backed by Bell Canadalangley, bc, ca
Full-time

Valid Secret security clearance required.Develop clear, accurate, and comprehensive technical documentation.Create user guides, configuration manuals, and operational procedures tailored for IT sta...Show more

 • Promoted

Journal Selection and Pre Submission Peer - coquitlam

Fengkai Group Co., Limitedcoquitlam, bc, ca
Full-time

We are now hiring experienced journal editors to work on a freelance basis as Journal Selection and Pre-submission Peer Reviewers.Provide expert input in the form of peer-review-style comments on m...Show more

 • Promoted

SEO Content Writer (Technical & B2B Focus)

GLEN GROUPCity of Langley, Metro Vancouver Regional District, CA
Full-time

A diversified service provider in Metro Vancouver is seeking a Content Writer (SEO) to create high-quality, SEO-optimized content that enhances search rankings and drives organic traffic.The ideal ...Show more

 • Promoted

Writer Internship for Advocacy

Borgen ProjectWhite Rock
Part-time +1

Shape impactful stories as a Writer/Journalist Intern.Focus on creating engaging content for a prominent organization while contributing to advocacy efforts and fundraising strategies.This part-tim...Show more

 • Promoted

Senior Commercial Underwriter (Langley or Vancouver, BC based)

Arrowhead ProgramsCity Of Langley
Full-time

Senior Commercial Underwriter (Langley or Vancouver, BC based) page is loaded## Senior Commercial Underwriter (Langley or Vancouver, BC based)locations: Langley, BC, CANtime type: Full timeposted o...Show more

 • Promoted

Regulatory Publishing Officer - ProductLife Group

ProductLife Groupcoquitlam, bc, ca
Full-time

The Publishing Officer will support regulatory submission publishing activities for global markets as part of the Publishing project.The role focuses on the preparation, compilation, and publishing...Show more

 • Promoted

Reading Private Tutoring Jobs Coquitlam North

SuperprofCoquitlam North, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

 • Promoted

Senior Commercial Underwriter (Langley Or Vancouver, Bc Based)

Arrowhead ProgramsLangley, Canada
Full-time

Senior Commercial Underwriter (Langley or Vancouver, BC based) page is loaded## Senior Commercial Underwriter (Langley or Vancouver, BC based)locations: Langley, BC, CANtime type: Full timeposted o...Show more

 • Promoted

JD Edward Support Finance Consultant - coquitlam

Enterprise Solutions Inc.coquitlam, bc, ca
Full-time

JDEdward Support Finance Consultant.Client Location – Mississauga, ON Canada.Candidate needs to work for Otis France (remote working is allowed).Candidate should be fluent in French and English lan...Show more

 • Promoted

Contract Grant Writer - YWCA Westman

YWCA Westmanlangley, bc, ca
Full-time

YWCA Westman supports survivors and their children in rebuilding their lives following gender-based violence.We are seeking and experienced Grant Writer to join our team on a contract basis.The ide...Show more

 • Promoted

Bilingual Senior Life Underwriter

Empire Lifelangley, bc, ca
Full-time +2

Bilingual Senior Life Underwriter.Location: Any Canadian Location, CA.Empire Life is looking to hire a Senior Bilingual Underwriter to join our Retail Underwriting team! We are actively seeking can...Show more

 • Promoted

Senior Life Underwriter

Empire Lifelangley, bc, ca
Full-time +2

Location: Any Canadian Location, CA.The total target compensation (TTC) range, including salary and target bonus, is $78,698 - $125,350.This TTC range is applicable to permanent roles only; fixed-t...Show more

 • Promoted

Technical Writer (Secret clearance) - langley

Ateko, backed by Bell Canadalangley, bc, ca
Full-time

Valid Secret security clearance required.Develop clear, accurate, and comprehensive technical documentation.Create user guides, configuration manuals, and operational procedures tailored for IT sta...Show more

 • Promoted

Manager, Underwriting Operations & Agent Services - Aeternus

Aeternuslangley, bc, ca
Full-time

Manager, Underwriting Operations & Agent Services.Toronto, ON or Saskatoon, SK | Hybrid | Full-Time.Operational Leadership that Shapes Experience.We’re seeking an experienced insurance operator to ...Show more

 • Promoted

Social Media Advisor

Cuso InternationalLangley, British Columbia (BC), CA
Permanent

This Volunteer Placement is Located in:.Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only.The primary goal of this placement is to assist our partner, Grace & Staff Comm...Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingWhite Rock, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more