Geospatial Product Owner

is looking for a talented and motivated individuals to join our high technology Company. Spatial Data Analytics Inc () is a Canadian company with the vision of providing innovative practical solutions to industry problems. With offices in Toronto, ON and Calgary, AB ’s innovative SOLV3D platform provides state-of-the-art scalable solutions utilizing advanced machine learning, automation, computer vision, and analytics.

We are changing the way 3D data is consumed and analyzed. Our technology is being used for detailed analysis of the real world, at an unprecedented scale. We are seeking a Product Owner to join our Customer Success team to support our next generation technology and architecture utilizing advanced algorithms and machine learning technology. We are a high growth company, and full of opportunities for advancement.

Responsibilities:

Business Development & Customer Engagement

• Be an expert in our SOLV3D platform and products, data processing, and 3D data processing using state of the art tools for visualization and data processing.
• Support business development by meeting with customers, following leads, customer demos, and solutions engineering
• Lead structured customer discovery (interviews, dataset, surveys, usage analytics) to validate problems, evaluate opportunities, and test solutions before we build.
• Work with Customer Success to onboard customers and define customer workflows and problem statements and translate into tools to address customer needs.

Product Strategy & Roadmap

• Build and maintain a prioritized, outcome‑oriented backlog using value, risk, effort, and evidence (quant + qual) to sequence work.
• Author user stories, acceptance criteria, and definition of done; maintain a healthy backlog and transparent priorities.
• Run or participate in key sprint activities (refinement, sprint planning, reviews, retros) and remove blockers to keep teams shipping.

Customer Success & Support

• Drive resolution of critical escalations with Customer Success; analyze root causes and ensure systemic fixes land on the roadmap.
• Maintain a clear view of customer segments, personas, and priority use cases, ensuring our roadmap unlocks measurable value.

Qualifications

• Bachelor’s degree (Computer science, Engineering, Physics) or diploma (GIS, Geomatics)
• 5+ years of relevant experience
• Experience with customer solutions, including customer support, and developing custom customer solutions.
• Experience with Agile / Scrum teams writing user stories
• Experience with data processing and analysis of remote sensing data specifically LiDAR & optical sensors
• Experience with drone, mobile, or aerial datasets including raster, vector, and point cloud data
• Experience with GIS software such as QGIS, GlobalMapper, FME, or ArcGIS
• Experience with command line tools, batch files, and scripts

Nice to haves:

• Experience writing software scripting in C++, python, or java an asset
• Experience with machine learning, neural networks, computer vision, or data science an asset
• Experience with AWS or cloud technology an asset

Key Success Factors

• Be Creative thinker with a positive attitude and determination to solve customer problems
• A solid understanding of LiDAR sensors, data, and processing
• Able to take initiative and think outside the box
• Demonstrated troubleshooting and problem-solving skills
• Ability to learn new tools and technologies quickly and effectively
• High focus on collaboration among cross functional teams
• Strong attention to detail and consideration for process
• Adaptability and willingness to take on new tasks and challenges
• Clear communicator with focus on the customer

Work Environment:

• Remote-first role with flexibility for candidates based in Calgary, AB or Toronto, ON.
• High-speed internet and familiarity with virtual collaboration platforms (Teams, Zoom, Google Meet) required.
• All candidates must be located in Canada and have a valid work VISA, Permanent Resident, or Canadian Citizenship