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Employee Care Coordinator.
Employee Care Coordinator.Paladin Security • Brandon, Manitoba
Employee Care Coordinator.

Employee Care Coordinator.

Paladin Security • Brandon, Manitoba
30+ days ago
Job type
  • Full-time
Job description

Overview

Job Skills / Requirements

MISSION STATEMENT:

The Employee Care Coordinator (ECC) is responsible for facilitating successful care support for Paladin’s front-line staff. This is primarily achieved though following up on inquires and related requests, maintaining employee personnel files, supporting reward / recognition programs, and liaising with internal divisions and departments to ensure follow ups for our front-line staff are happening in an effective and efficient manner. The ECC will provide regular KPI reporting focused on ensuring the continued success of the department and branch.

KEY ACCOUNTABILITIES:

  • Supports day-to-day employee care inquiries in a timely and productive manner.
  • Liaises with internal divisions and departments to ensure employee concerns are appropriately resolved.
  • Benefits administration for employees for Brandon and Winnipeg
  • Tracks and analyzes employee care metrics; communicates issues and trending to the P&C Regional Manager.
  • Assists with employee care initiatives including the Annual Holiday Party, 24-hours of Thanks, etc.
  • Investigations when it comes to employee concerns for both Brandon and Winnipeg
  • Collecting and processing award winners for pipeline and CLSA awards for both Brandon and Winnipeg
  • Processes separation documents for departing employees for both Brandon and Winnipeg
  • Provides employment verification for front-line staff for both Brandon and Winnipeg
  • Creates letters of employment for employees for both Brandon and Winnipeg
  • Provides employee support on matters pertaining to Employee Assistance Program (EAP) for both Brandon and Winnipeg
  • Visits sites every month to ensure a P&C presence at the site for both Brandon and Winnipeg
  • 30 day/3 month follow up with new hires for both Brandon and Winnipeg
  • Online Paladin Orientation for both Brandon and Winnipeg
  • Office ordering – Stationery and supplies
  • Performs other duties as requested to assist with corporate and/or branch needs.

EDUCATION, SKILLS AND QUALIFICATIONS:

  • Two years’ experience in Human Resources administration, benefits management and/or data-entry based position is highly preferred.
  • Great presentation skills and communication skills, both written and verbal, are a requirement for this role as the incumbent will serve as the main point of contact for HR queries for our hourly employees.
  • Full class 5 Manitoba drivers license
  • Must be creative-solution focused and a keen learner
  • Autonomous and independent but also act as a team player who likes to have a healthy bit of fun.
  • Diploma in human resources, business administration or related field is preferred.
  • Advanced computer skills with proficiency in Microsoft Office is an asset.
  • Knowledge and understanding of Employment Standards Legislation and Human Rights Legislation is an asset.
  • Be able to manage multiple projects with varying degrees of severity and deadlines at the same time.
  • Excellent customer service and superior attention to detail.
  • Be able to pass a reliability clearance.

Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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Employee Care Coordinator. • Brandon, Manitoba

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