Responsibilities
- Coordinate end‑to‑end processing of approved technology requests for job sites and districts, ensuring accuracy, completeness, and adherence to established standards.
- Receive, validate, and process software license assignments, reassignments, and removals, ensuring entitlements and usage align with internal policies and vendor agreements.
- Verify that all required business, technical, and financial information is provided prior to processing; return incomplete or non‑standard requests for clarification as needed.
- Support cost allocation and chargeback processes by ensuring requests include accurate coding, ownership, and attribution details.
- Maintain transaction‑level documentation to support billing, reconciliation, financial reporting, audits, and compliance requirements.
- Maintain accurate records of technology transactions, asset assignments, and approvals to ensure systems of record reflect the current state.
- Support periodic reviews of license usage, assignments, and recoveries by providing accurate request and transaction history.
- Serve as a central point of contact for districts and job sites regarding request status, processing steps, timelines, and next actions.
- Escalate non‑standard requests, exceptions, or policy deviations to senior Technology team members with appropriate context and documentation.
- Operate within defined procedures and governance controls while identifying recurring issues and opportunities to improve request quality, processes, and documentation standards.
Qualifications
- 1+ years of experience in an administrative, procurement support, technology operations, or IT coordination role.
- Demonstrated ability to manage multiple concurrent requests while maintaining a high degree of accuracy and follow‑through.
- Working knowledge of software licensing concepts, asset tracking, or internal cost recovery processes is an asset.
- Strong written and verbal communication skills, with the ability to interact effectively with technical and non‑technical stakeholders.
- Proficiency with common business systems, tracking tools, and documentation platforms.
- Highly organized and process‑driven, with strong attention to detail.
- Comfortable operating within defined standards, approvals, and governance frameworks.
- Service‑oriented, with a focus on responsiveness, clarity, and reliability.
- Confident escalating exceptions while preserving context and auditability.
Your Work Has Purpose Here
PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.
At PCL Constructors Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.
We know everyone's needs are different, if you require accommodation during the application process, please contact and include the position and location of interest.
This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.
Company: PCL Constructors Inc.
Primary Location: Edmonton, Alberta (Corporate)
Job Title: Technology Coordinator
Requisition ID: 13224