Description
:
The Business Development Manager is responsible for driving sales performance, expanding territory reach, and executing Hydrafacial’s strategic initiatives within a defined geographical area. This role partners with Regional Training Specialists (RTS) and Capital Sales Managers (CSM) to support device installations, business planning, and marketing efforts. The Business Development Manager also focuses on increasing treatment procedures and consumable sales through second-system and trade-up opportunities.
What you’ll do:
Primary Responsibilities:
Managesa defined territory of Hydrafacial customers, introducing new products, procedures, and protocols.
Providesbusiness development and marketing support to drive customer success.
Educatesclients on positioning Hydrafacial treatments to optimize outcomes and reorder rates.
Drivesadditional device purchases, including second systems and trade-ups.
Utilizestrunk stock strategically to increase booster penetration and treatment utilization.
Developscustomized business plans focused on growth, menu planning, and in-office initiatives.
Monitors and supportsloyalty programs, including the provider program and My Beauty Health app.
Delivershands-on training independently or with RTS support.
Providesfull office support including patient consultation, front desk coaching, and staff education.
Conductsfield programs to drive advanced utilization strategies.
CommunicatesHydrafacial’s value proposition to reinforce customer commitment.
Plans and executesapproved travel throughout the territory to meet with customers.
RepresentsHydrafacial at customer events and supports brand growth.
AttendsGlobal Sales meetings, regional meetings, and tradeshows as needed.
Collaboratesprofessionally with internal teams to ensure excellent customer service.
Educatesclients on the online ordering platform to streamline purchasing.
Documentsall visits, calls, and emails in Salesforce daily.
Performsother duties as assigned.
What you need to know:
Experience/Skills/Education:
Required:
High school diploma or GED.
Minimum 4+ years of account management experience in the aesthetics (cash-pay) market, specifically dermatology or plastic surgery.
Proven success helping medical practices or med-spas build businesses around aesthetic products.
Experience developing tools, processes, and programs to drive patient volume.
Strong clinical, sales, and business acumen.
Exceptional communication, planning, and organizational skills.
Ability to build strong client relationships and increase utilization.
Experience working under a sales quota and managing MBOs.
Ability to upsell strategically, forecast accurately, and leverage resources.
Willingness and ability to travel up to 75% by car or plane.
Flexibility to attend evening/weekend events as needed.
Preferred:
Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities.
Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers.Please no phone calls or emails.