Area General Manager

Provides operational oversight, day-to-day management, customer interface, and required reporting and compliance mandates (both internal and external) for a specific area within a region. Represents company management with school officials concerning issues of passenger management, route scheduling, billing, charter activities, driver issues, safety, fleet maintenance and general logistics matters. Directly supervises exempt and non-exempt staff and manages financial performance. Position has full supervisory responsibility for recruitment, hiring, retention, performance development, performance management, teammate relations, salary adjustments, and termination of direct reports. Responsible for on-line learning courses and completion of courses individually and for the locations within their area. Will coach and develop employees in their area to support company initiatives and location/area/region goals. Identifies issues related to resources needs (driver shortage) for the area/locations needs and customer requirements. Responsible for stimulating local commercial and/or charter growth. Manages the development, preparation and analysis of area/location budget and financial controls. Accountable for the development and implementation of processes which support lean practices and standardization across area/locations.

Minimum Education or Certifications Required

• 4-year degree or equivalent experience
• High School Diploma or equivalent

Minimum Experience or Skills Required

• 7 years proven experience in passenger and/or student transportation or comparable service industry showing a consistent successful upward employment progression with multi-site responsibilities or 5+ years management experience
• Demonstrate leadership, decision-making and team building skills
• Strong commitment to safety
• Strong proficiency in computer literacy essential with Microsoft Office products including Word, Excel, PowerPoint and Outlook. Experience with other software such as timekeeping and payroll systems is preferred.
• Advanced skills in technology used to manage the operation to include but not limited to FGA approved Smart technology, Apps, encrypted drives, shared drives and other Smart technology.
• Strong verbal and written communication skills
• Strong organizational, analytical and time management skills
• Ability to interpret data and perform root cause analysis and assist others
• Ability to work in a fast-paced environment with others in a team setting
• Strong business background in financial, strategic, and organizational analysis
• Excellent financial and budgetary skills with ability to interpret and analyze P&L, budgets and forecasts
• Demonstrated ability to train, coach and provide leadership