Business Analyst

Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000 diverse employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing facilities.

Coke Canada supplies some of Canada’s favourite beverage brands, and we want to continue to be the leading beverage partner in Canada, creating a better future and delivering optimism by bringing sustainable value to our employees, customers, consumers, and communities.

Advancing a high-performing, collaborative and inclusive culture is at the core of our vision to be the World’s Greatest Bottler, Built by the Best People, and we’re looking for exceptional talent to help get us there.

For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.

Role Details

• Work Location – This role is primarily work form home; however, regular on-site attendance at the Toronto office (approximately 1-2 times per month) is required
• Salary – The full base salary range for this position is from $70,200 - $97,500 annually. The starting base salary offered is based on market location and may vary depending on job-related knowledge, role complexity, skills, experience, and internal equity.
• Initial Posting Close Date – March 6, 2026

About This Opportunity

We are recruiting a Business Analyst to join our Technology team. In this role, you will play a meaningful role in shaping solutions that directly support our business strategy and day to day operations. As a Business Analyst, you will work on a variety of impactful initiatives, including digital transformation, automation, and process improvement, partnering closely with business stakeholders, technology teams, and external vendors.

This is an exciting opportunity for a curious, collaborative problem solver who enjoys translating business needs into practical, high quality technology solutions, while gaining exposure to diverse projects, modern delivery approaches, and initiatives that drive real business impact.

Responsibilities

Requirements Elicitation & Analysis

• Lead working sessions, interviews, and other elicitation activities to gather and validate requirements for complex cross-functional projects and initiatives.
• Translate business requirements into clear functional and technical specifications including use cases, user stories, and test cases.
• Develop comprehensive Business Requirements Documents (BRDs) and obtain validation and sign-off from Subject Matter Experts (SMEs).
• For automation projects and initiatives, documents current-state (as-is) processes in Process Definition Documents (PDDs).

Project Delivery & Execution

• Adapt to evolving project needs and priorities, supporting delivery across multiple methodologies and team structures.
• Manage project scope and timelines while proactively tracking risks, issues, and dependencies.
• Partner with technology teams, vendors, and business stakeholders to ensure requirements and acceptance criteria are fully met prior to deployment.

Stakeholder Engagement & Change Enablement

• Build strong, collaborative relationships with stakeholders across business units, serving as a key link between business needs and technical solutions.
• Support change management and user adoption activities, ensuring impacted teams are informed and prepared for new ways of working.
• Ensure compliance with Coke Canada’s policies, standards, and best practices.

Continuous Improvement

• Stay current with industry trends and emerging technologies and contributing to a culture of continuous feedback and improvement.
• Leverage AI tools responsibly to enhance consistency and efficiency, while maintaining content integrity.

Qualifications

• Minimum of a college diploma in Business Information Systems, Computer Science, or a related field.
• 1- 3 years of experience in a Business Analyst or similar role supporting technology- enabled initiatives.
• Experience with core business analysis techniques and tools, including process modelling, gap analysis, and requirements traceability.
• Ability to create/develop end-to-end process documentation, including workflow diagrams and system integration maps
• Proven ability to manage multiple projects and competing priorities effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite (e.g. Word, Excel, Outlook).
• Experience with Microsoft Power Platform (preferred).
• Foundational understanding of RPA and Automation (preferred).
• Excellent communication, facilitation, and presentation skills, with the ability to work independently and engage with both technical and non-technical stakeholders.
• Adaptable and open to change, with the ability to work effectively across varied delivery models and projects.
• Strong analytical, problem-solving, and critical thinking skills.

#CBPRW
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• Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
• Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
• We are committed to offering a comprehensive benefits package designed to help our employees achieve their best physical, mental, financial, and overall health and well-being. This includes a competitive compensation package, access to retirement and saving programs, family and employee assistance program, paid vacation and floater days.
• We have close, local connections with the communities in which we operate across Canada. We’re determined to make a positive difference in our communities; this includes opportunities for employee volunteerism.
• We’re building our business responsibly and our mission is to work Toward a Better Future Together. We have a plan that outlines how we are reducing, reusing, recycling, decreasing our carbon footprint, and using water responsibly. For more information visit cokecanada.com/sustainability/

Coke Canada has been recognized as one of Canada’s Best Employers for Diversity, and we’re committed to fostering a diverse, equitable and inclusive workplace. Together we are creating a workplace culture that values diversity, enables inclusivity and ensures everyone feels like they belong. We are aiming to ensure our diverse workforce is reflective of the communities in which we operate. Research shows that women-identifying and other marginalized individuals often hesitate to apply unless they meet 100% of the listed qualifications. If this role excites you, even if you don’t check every box, we encourage you to apply. Your unique experience and perspective could be what we’re looking for. Unless otherwise specified, this job post is for an existing vacancy.

Our hiring process is human-driven and does not involve AI tools for screening, assessment, or selection. For individuals requiring accommodations or support throughout the recruitment process please call 1-844-383-2653 or email HR@cokecanada.com.

Important – please note

All offers of employment at Coke Canada Bottling are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some, or all, of the following: criminal clearance, employment verification, education verification and driver's abstract review. Please advise the Talent Acquisition team if you have any questions or concerns once you are contacted for further consideration.