Technical Solutions Specialist (IFM)

Job Description

What if you could help shape the future of Integrated Facilities Management (IFM) by turning data, technology, and operational insight into high‑impact solutions? What if your technical insight directly shaped how clients experience value and innovation?

What's the Role?

As a Technical Solutions Specialist, you’ll be at the heart of how Dexterra wins, grows, and delivers exceptional Integrated Facilities Management solutions. explore new possibilities, ask meaningful questions, and design IFM solutions that make a real impact. If you enjoy solving problems, uncovering opportunities, and bringing clarity to complexity, you’ll thrive here.

What You'll Do

Design forward thinking IFM solutions that deliver real value

• Build comprehensive service delivery models, including maintenance programs, staffing structures, asset strategies, KPIs, and subcontractor models.
• Analyze client requirements, facility data, asset profiles, and service specifications to create well supported operational models.
• Recommend smart, efficient approaches to maintenance, building systems optimization, and FM technologies.
• Ensure every solution is operationally feasible, cost effective, and aligned with Dexterra standards.

Engage directly with clients and internal partners

• Participate in client workshops, discovery sessions, and presentations as a technical subject matter expert.
• Collaborate with Operations, Sales, Engineering, Finance, Technology, and Transition teams to validate approaches and refine service models.
• Support Sales teams by reinforcing “The Dexterra Way” in solutioning and value articulation.

Champion operational excellence and innovation

• Improve solutioning tools, templates, and standardized processes.
• Monitor industry trends, emerging technologies, and IFM best practices.
• Recommend value add opportunities that enhance competitiveness, performance, and client outcomes.

Drive technical content for proposals and bids

• Develop technical narratives, maintenance strategies, mobilization plans, and operational methodologies for RFPs.
• Provide key inputs to pricing models—labour, technology, equipment, subcontractors, and more.
• Identify risks and contribute to mitigation strategies and transition planning.

Use data to strengthen operational design

• Interpret facility condition data, asset lists, and CMMS outputs to shape maintenance strategies.
• Support creation of cost, productivity, and performance models.
• Ensure the accuracy and consistency of all solution related data inputs.

Qualifications

What We're Looking For

• Degree or diploma in Engineering, Facilities Management, Building Systems, or a related technical discipline.
• 7–10+ years of experience in IFM, technical services, building operations, engineering, or asset management.
• Strong understanding of mechanical, electrical, and building systems.
• Experience designing operational or technical service delivery models, ideally within an IFM environment.
• Skilled at interpreting asset data and operational requirements.
• Clear, confident communication—capable of translating technical concepts for diverse audiences.
• Proven collaboration skills across Sales, Operations, and corporate departments.
• Strong attention to detail and the ability to manage concurrent priorities.
• Relevant designations (P.Eng., CET, CFM, FMA, RPA, PMP) are assets.

What Will Make You Stand Out

• A strategic thinker with the ability to link long‑range vision to practical, high‑value solutions.
• Comfortable coaching, guiding, and setting direction for solution contributors and cross‑functional bid teams.
• Naturally collaborative—building trust, challenging assumptions constructively, and fostering alignment.
• A champion for innovation and continuous improvement, always looking for smarter, more efficient ways to deliver IFM solutions.
• Highly accountable, safety‑minded, and financially disciplined in approach and execution.
• Adaptable and confident navigating change, new ideas, and complex stakeholder environments.