Legal Operations and Transformation Director, Deloitte Global General Counsel

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Global OGC is seeking a Director-level Legal Operations & Transformation Leader who will be responsible for driving operational excellence, managing strategic transformation, and leading high-impact special projects within the Global OGC. This individual will work closely with senior legal and business stakeholders, leveraging technology, data, and best practices to provide operational support to a high-performing, future-ready legal team.

The Legal Operations & Transformation Leader will report directly to the Deputy General Counsel, Corporate & Operations, ensuring alignment with broader legal strategies.

Key Responsibilities

• Team Leadership & Development: Lead and mentor a high-performing legal operations team of 5 professionals. Foster a culture of collaboration, innovation, and continuous learning, providing mentorship, guidance, and development opportunities to ensure a high-performing and collaborative team environment.
• Strategic Planning: Develop and implement strategic plans that align legal operations with Deloitte Global’s organizational objectives, identifying opportunities for process improvement, automation, and operational efficiency across the legal department.
• Transformation: Lead the development and execution of transformation strategies that align legal operations with broader organizational goals. Identify opportunities for process improvement, automation, and efficiency across the legal department.
• Technology & Innovation: Evaluate, select, and (where appropriate) deploy legal technology solutions to enhance productivity of the legal department.
• Change Management: Champion change initiatives within the legal department and with key stakeholders to facilitate and support successful adoption of new processes and technologies within the legal team.
• Special Projects: Lead and manage a wide range of special projects across Deloitte Global OGC, working closely with Global OGC leadership, and across the larger OGC community within Deloitte, collaborating with OGC teams across the Deloitte network. In leading special projects, mobilize cross-functional teams, define clear objectives, execute on agreed objectives, and measure project impact.
• Budget & Vendor Management: Develop and manage the legal department’s budget, with support from the others on the Operations team and the Global OGC leadership team. Oversee relationships with external vendors, including law firms and technology providers, to maximize value and minimize risk.
• Collaboration: Build strong relationships and work closely with the General Counsel, Deputy General Counsels, other members of Global OGC, and other business functions (e.g., IT, Finance, Procurement) on strategic projects.
• Legal Operations Community of Interest: Lead the Legal Operations Community of Interest (COI) across the Deloitte network, fostering collaboration and knowledge
sharing among member firms and Deloitte Global attorneys.

About the team

The Global Office of the General Counsel (Global OGC) provides legal guidance and expertise to Deloitte Global, the broader Deloitte organization, and our business leaders. We advise on regulatory, claims, and corporate legal matters, as well as additional issues that may pose novel or unique situations.

Enough about us, let’s talk about you

Required Skills & Qualifications

• Experience: Minimum of 10 years of experience in legal operations, transformation, or related roles within a legal department or law firm, preferably with a multinational corporate or professional services provider. Experience leading large-scale change initiatives and operational improvements.
• Education: Bachelor’s degree and a Juris Doctorate (JD), Bachelor of Laws (LLB), or equivalent legal degree from a highly regarded law school.
• Leadership: Strong people management skills with experience building, leading, and developing teams in dynamic environments.
• Strategic Thinking: Demonstrated ability to develop and execute strategic plans, influence senior stakeholders, and drive organizational change.
• Technical Acumen: Deep understanding of legal technology platforms, data analytics, and process automation tools.
• Project & Change Management: Expertise in project management methodologies and change management best practices.
• Communication: Exceptional verbal and written communication skills; able to communicate complex concepts clearly and persuasively to diverse audiences.
• Business Acumen: Strong understanding of the business environment, financial management, and vendor relationships.
• Problem-Solving: Analytical mindset with the ability to identify root causes, develop solutions, and deliver results in ambiguous situations.
• Collaboration: Ability to build effective partnerships across departments and with external partners.
• Agility: Passionate about learning and expanding your expertise, with the flexibility to tackle a wide variety of matters across Global OGC.

Preferred Attributes

• International Experience: Experience in a global organization or complex matrixed environment, with individuals from different geographies and cultures.
• Financial Experience: Ability to develop, manage, and optimize departmental budgets, ensuring fiscal discipline and strategic allocation of resources.

Total Rewards

The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.