Program Coordinator

Our client, a leading organization in the manufacturing industry, is seeking a Program Coordinator to join their team. As a Program Coordinator, you will be part of the Operations Department supporting the aftermarket customer programs team. The ideal candidate will have excellent organizational skills, proactive communication abilities, and a collaborative mindset, which will align successfully in the organization.

Job Title: Program Coordinator

Location: Brockville, ON

Pay Range: $57000 - $70000

What's the Job?

• Ensure aftermarket customer programs are executed smoothly by coordinating schedules, documentation, and cross-functional communication.
• Achieve at least 95% on-time delivery for all coordinated aftermarket programs by maintaining accurate schedules and proactively escalating risks.
• Maintain at least 99% order entry accuracy, including change orders and RMAs, to prevent production or invoicing delays.
• Provide same-business-day responses to customer inquiries and program status requests to ensure clear and timely communication.
• Ensure 100% of programs have complete and audit-ready documentation, including trackers, change logs, customer requirements, and quality records.

What's Needed?

• Strong program coordination skills with the ability to manage multiple orders, timelines, and stakeholders simultaneously.
• Excellent communication skills to interact professionally, clearly, and responsively with customers and internal teams.
• Understanding of repair and manufacturing processes, scheduling constraints, and material flow.
• Ability to quickly learn new systems and tools, entering and maintaining data with high accuracy and attention to detail.
• Proactive risk identification and escalation skills to anticipate delays, scope changes, and material shortages.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.