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Receptionist/Customer Care Representative
Receptionist/Customer Care RepresentativeRachel Mah Poy Insurance & Financial Services • Calgary, Alberta, Canada
Receptionist/Customer Care Representative

Receptionist/Customer Care Representative

Rachel Mah Poy Insurance & Financial Services • Calgary, Alberta, Canada
30+ days ago
Job type
  • Full-time
Job description

Receptionist/Customer Care Representative - Rachel Mah Poy Insurance & Financial Services

Location: 340 Midpark Way SE Suite 320 Calgary AB
Type: Full Time – Monday- Friday 9:00am to 5:00pm

Position Overview:

We are an Independently owned Desjardins Insurance Agency that is passionate about hard work, determination, and bettering our clients' lives. We are looking to grow our well trusted & top producing team. If you are ambitious, sales oriented, and customer centric, we are interested in you.

Join us in helping our clients & community protect both who & what they love and bounce back from life's emergencies.

Responsibilities:

  • Help our clients with accuracy, thoroughness, & "wow factor" service.
  • Direct all incoming calls appropriately to our Sales or Customer Success Departments.
  • Complete daily administrative tasks as assigned.
  • Perform daily office maintenance and upkeep tasks as assigned.
  • Complete daily lead generation activities.
    • This role requires both warm and cold calling, and the successful candidate must be comfortable with and excel at- lead generation activities.

Requirements:

  • 1 year experience in reception/administrative work (required)
  • General Level 1 Insurance License -(preferred/ability to attain)
  • Cold Call experience (preferred)
  • Excellent communication, written, verbal and listening skills
  • Self-motivated, goal oriented and enthusiastic
  • Diligent and hardworking
  • Proactive in problem solving

Benefits of Working with Us:

  • Competitive Hourly Salary & Monthly Bonus Compensation Structure
  • Paid Vacation plus Flex Days (used for sick or personal time)
  • Annual Team Travel Bonus
  • Christmas Bonus Days
  • Environment focused on career advancement and personal development
  • Additional licensing courses and exams paid to further career by the Agency

This is a Full-time position within a Desjardins Insurance Agency in Calgary AB, this is not a remote role

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Receptionist/Customer Care Representative • Calgary, Alberta, Canada

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