Dental Assistant / Patient Care Coordinator - Dawson Dental Cambridge

Get to Know Us:

At Dawson Dental Cambridge, we’re committed to delivering exceptional dental care with a warm, welcoming approach. Our modern, patient-focused practice offers a full range of dental services in a comfortable atmosphere — from general check-ups and cleanings to advanced treatments like Invisalign, implants, and kids dentistry. We pride ourselves on making every patient feel at ease, offering flexible appointment times, direct billing, and thoughtful touches like complimentary Wi-Fi and a calming patient lounge. Our team works collaboratively to build lasting relationships with our community by providing high-quality care and a positive experience for patients of all ages.

Schedule:Full-Time

Monday: 8:30am - 4:00pm

Wednesday: 11:00am - 6:00pm

Thursday: 8:30am - 4:00pm

Friday: 8:30am - 3:30pm

**Saturday (1-2/mth): 8:30am - 2:30pm

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms

• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this DentalAssistant / Patient Care Coordinatorposition is$23-$28/hourdepending on skills, experience, and location.

Please note that this is a replacementjob opening.

Your Role:

• Prepare treatment rooms, instruments, and materials for procedures, ensuring a clean and safe environment

• Assistdentists and hygienists during treatments,maintainingpatient comfort and workflow

• Take dental X-rays and digital images asrequired

• Perform instrument sterilization and infection control following IPAC standards

• Update patient charts and provide education on oral hygiene and post-treatment care

• Support scheduling, patient flow, and administrative tasks

• Collaborate with the dental team to deliver efficient, high-quality care

• Follow all privacy, safety, and regulatory guidelines

• Establish strong patient relationships whilemaintainingethical professional behaviour

• Welcome andassistpatients upon arrival, creating a warm and positive first impression

• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps

• Effectively manage the recall system andmaintainaccurate, up-to-date patient records

• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations

• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts

• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Registered and/orCertified as aDental Assistant with your Provincial regulatory body or associationisrequired

• Previousdentalassistingexperience is preferred

• Experience with dental software programs isrequired

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.