Regional Managing Director

Your Mission

:

Serves as the senior executive leader accountable for driving market performance across the assigned region, acting as the primary strategic partner and trusted advisor to franchisees. Provides end‑to‑end leadership of regional franchise operations, shaping and executing comprehensive development strategies across both emerging and established markets. Aligns corporate and field teams through clear strategic direction, sound executive judgment, and disciplined execution. Builds strong, results‑driven partnerships and proactively identifies growth opportunities to accelerate sales performance, expand market share, and strengthen the brand’s position as a market leader.

How You’ll Make an Impact:

• Provides executive oversight of franchise operations across assigned countries, ensuring rigorous operational evaluations and consistent adherence to company standards.
• Drives continuous operational excellence by identifying strategic improvement opportunities and executing high‑impact initiatives that enhance franchise performance and profitability, while reinforcing brand standards and positioning the system as an industry benchmark.
• Leads the design and execution of regional growth strategies that elevate brand positioning, accelerate disciplined restaurant expansion, and drive sustained sales and profitability. Sets strategic direction across all functions, ensuring alignment with company operating procedures and brand standards, and partners closely with the Vice President of International to drive cohesive regional execution and long‑term value for franchisees and stakeholders.
• Provides strategic oversight of regional budget planning and fiscal management, leading annual franchisee financial reviews in partnership with the Vice President of International. Delivers executive-level guidance informed by franchisee financial performance and local economic conditions to ensure alignment and sustainable growth.
• Provides strong executive leadership by building high performing teams through strategic coaching and talent development, fostering a culture of excellence aligned with the organization’s vision, and partnering with Human Resources to reinforce culture, address colleague concerns, and support the growth of the regional team.‑performing teams through strategic coaching and talent development, fostering a culture of excellence aligned with the organization’s vision, and partnering with Human Resources to reinforce culture, address colleague concerns, and support the growth of the regional team.
• Serves as the primary liaison between the region and corporate headquarters, proactively communicating significant opportunities, risks, and strategic priorities. Ensures timely delivery of insights and recommendations to corporate leadership, enabling informed decision-making that advances the interests of the brand, the company, and franchisees; Making that advances the interests of the brand, the company, and franchisees.
• In partnership with Public Relations, ensures the brand is consistently and accurately represented across all media, in full compliance with applicable laws, and in close collaboration with corporate and local legal counsel on regional legal and public affairs matters.
• Provides strategic leadership across global cross‑functional teams, including strategy, finance, compliance, IT, development, and research and development, to design and execute scalable development and operational strategies for both emerging and established markets.
• Partners with Development to provide executive oversight of franchisee selection, market growth, and operational excellence, ensuring sustainable and disciplined business expansion.
• Ensures the delivery of strategic, market‑relevant training programs that promote continuous learning and consistently uphold brand standards across all franchise locations.
• Partners with regional and international marketing teams to lead high‑impact initiatives that strengthen brand visibility and drive sustained market share growth.
• Provides executive oversight of supply chain effectiveness and quality assurance, partnering closely with supply chain and marketing leaders to ensure adequate product availability across the region while supporting ongoing product innovation.
• Oversees the development of comprehensive, cross‑functional Franchise Business Plans supporting annual regional initiatives and new‑country market entries, ensuring successful execution through close coordination with enterprise support functions and the assignment of appropriate operational leadership.

Who You Are:

• Bachelor’s degree in business, Marketing, or a related field.
• Ten (10) or more years of executive‑level leadership experience, including a minimum of five (5) years within a franchise‑based business environment.
• Demonstrated success within a large, complex organization, leading teams and influencing cross‑functional stakeholders across diverse backgrounds and geographies.
• Advanced strategic business acumen with a proven ability to integrate, align, and optimize enterprise‑wide functions to drive organizational performance.
• Exceptional written, verbal, and presentation skills, with the ability to influence executive stakeholders and clearly communicate complex concepts to diverse audiences.
• Demonstrated expertise in analyzing and interpreting financial statements to deliver actionable, strategic insights that enhance business plans, accelerate sales growth, and expand market share, including leadership of large‑scale initiatives.
• Fluency in English, with the ability to communicate effectively at an executive level in both written and spoken forms.
• Unrestricted ability to travel extensively across the assigned region and to the United States, including the ability to obtain and maintain all required visas, passports, and government documentation necessary for international business travel.

Preferred Knowledge, Skills, and Abilities:

• Demonstrated proficiency in speaking, reading, and writing key regional languages, enabling effective executive‑level communication and leadership across diverse international markets.
• Working knowledge of local regulatory environments, including taxation, labor, and related employment laws, with the ability to navigate regional legal and compliance considerations effectively

Where You’ll Work:

• Operates within a professional office or home‑office environment with minimal physical demands.
• Requires regular field engagement across company‑owned and franchised locations, supplier facilities, research centers, and other non‑traditional environments throughout international markets.
• Involves extensive travel by air, car, and train across both developed and emerging international markets, in accordance with company travel policies.