Booking Clerk - Medical Imaging, PTT (J0226-0391)

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Booking Clerk, Diagnostic Imaging
Your goal in this position is to book patient appointments, register patients for Medical Imaging in a confidential, sensitive and professional manner. You will be responsible for report distribution, monitor transmissions, copying media and collecting payment and updating physician and patient information. You have effective written and spoken communication skills and communicate effectively with colleagues, staff, volunteers and families, you’re able to work independently and as a team and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers , learners, patients and families.

On a practical level, you will

• Record all requests for bookings and assign times where applicable
  
• Ensure all relevant information regarding bookings is obtained
  
• Communicate effectively with appropriate areas re: bookings and the transporting of patients
  
• Direct patient to change area and instruct patients of any immediate preparation needed (i.e., oral contrast, water intake, etc.) and notify appropriate staff members once patient is properly prepared for exam
  
• Prioritize numerous telephone lines from units and/or outside physician inquiries
  
• Be responsible for the preparation and distribution of daily lists as required, ensure efficient fax transmissions of medical health records are completed including troubleshooting and distribution of reports by fax in physicians mailboxes
  
• Greet patients in a professional and pleasant manner upon registration to the hospital in order to collect and document relevant information
  
• Update patient information as necessary
  
• Have accurate data entry and typing skills (minimum 45 w.p.m.)
  
• Have working knowledge and experience with Cerner registration, Cerner scheduling and Microsoft Word
  
• Have knowledge of Medical terminology
  
• Perform other duties as required

Qualifications

• OSSD or equivalent
  
• Working knowledge and experience with Cerner registration, Cerner scheduling and Microsoft Word, preferred
  
• Minimum of one year experience in an office environment – preferably in a Department of Medical Imaging
  
• Bilingualism in French/English an asset

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part-Time Temporary position until August 30, 2026 with 8-hour shifts, all shifts including weekends in the Diagnostic Imaging Unit. This position is for both NYGH and Champagne site We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.
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