Startup Office Manager

We are looking for a high-energy, hyper-organized Office Manager to be the heartbeat of our headquarters. You are the ultimate facilitator—someone who takes pride in creating an environment where the rest of the team can do their best work without friction. From managing vendor relationships and streamlining internal processes to planning legendary team offsites, you will own the daily "vibe" and operational flow of the company. This is a role for a proactive problem-solver who sees a gap and fills it before anyone else notices it’s there.

About Us:**

STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance life for residents of more than 2.5 million+ homes across North America. And, we are on a mission to build the world’s first AI property manager. Want to come along for the ride?

STAN is also an award-winning platform, having been recognized by Rogers, FedEx, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more!

To learn more, feel free to visit us at www.stan(.)ai 🤖

Tasks

• Facility Management: Oversee the daily operations of the physical office, including layout optimization, supplies procurement, and acting as the primary point of contact for the landlord.
• Vendor Relations: Source and manage relationships with external partners (catering, cleaning, IT support, and maintenance) to ensure high service standards and cost-efficiency.
• Onboarding & Culture: Partner with leadership to coordinate new hire setups (tech, desks, swag) and lead the planning of team events, holiday parties, and offsites.
• Internal Logistics: Manage incoming/outgoing mail, executive travel booking, and expense reporting for the leadership team.
• Process Improvement: Identify bottlenecks in office workflows—from how we book meeting rooms to how we manage kitchen inventory—and implement scalable solutions.
• Health & Safety: Ensure the workplace remains compliant with local regulations and maintain a safe, inclusive environment for all employees.

Requirements

• The "Startup Mindset": 2+ years of experience in office management or operations, preferably in a fast-paced startup or agency environment.
• Impeccable Organization: You are the person who has a spreadsheet for everything and never lets a task fall through the cracks.
• Hospitality Instincts: A genuine "service-first" attitude with the ability to make guests and employees feel supported and valued.
• Tech Savvy: Proficiency with modern workplace tools (Slack, Google Workspace, Notion, and basic Zoom/AV troubleshooting).
• Autonomy: The ability to work with minimal supervision and make executive decisions on behalf of the office budget and environment.
• Communication: Excellent verbal and written skills; you can navigate a tough conversation with a vendor just as easily as writing a fun company-wide announcement.

Benefits

• Competitive salary
• Comprehensive health, dental, and specialist benefits.
• Company Macbook.
• Free parking and shuttle service to the office.
• Extra PTO during occasional US holidays.
• Company events, in-office restaurant, and building-wide perks.
• Unlimited ping pong and espresso!

If you're passionate about AI and ready to disrupt a massive industry, we want to talk to you!

STAN is the first digital property manager assistant. It uses artificial intelligence to respond to texts and emails for property managers 24/7.

STAN launched in 2019 by two former property management executives who spent more than 20 years in the industry and have worked for North America’s largest management company.