Operational Readiness Manager

Requisition ID: 98390

Job Category: Commissioning

Location: St. John's, NL, Canada

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

CORE brings together the necessary elements of a project to achieve nameplate value and deliver peak asset performance. We take a staged approach to verifying technical readiness and ensuring organizational preparedness, right up to achieving full operational capacity.

Candidates must be willing to travel to meet teams and clients including remote project sites as required, and participate in site assignments, sometimes requiring fly-in/fly-out arrangements for periods of time.

The position will be based in our St John's office and will require 30% to 40% travel.

Key Responsibilities

• Project Leadership
• Role model, safety culture, Collaborative leadership, and behaviors.
• Develop and implement operations and operations readiness strategies and lead operations readiness planning for large, complex projects.
• Oversee planning, scheduling, and resource allocation across project phases to sustaining operations.
• Liaise with senior EPCM and commissioning stakeholders during project planning phases to ensure interfacing and alignment.
• Execution Excellence
• Lead site operations readiness integrated team, ensuring safe, quality, and timely delivery.
• Advise, guide and support the owner team, operation and functional teams, operations readiness management team and other internal and external stakeholders with delivering safe and effective operations readiness programs.
• Travel to remote sites when required, including fly-in/fly-out assignments.
• Translate operations readiness execution requirements and learnings into operational support opportunities during ramp up and post project start up.
• Client Engagement & Growth
• Build strong client relationships and identify opportunities to unlock CORE services.
• Act as a trusted advisor, elevating conversations beyond execution to strategic value.
• Leadership & Workforce Development
• Mentor and coach emerging operations readiness managers, fostering a culture of safety, professional growth and excellence.
• Work seamlessly across borders in a flat, connected organization aligned with Hatch’s values.
• Continuous Improvement
• In collaboration with Hatch’s Global Director of Operations Readiness, bring best practices and drive innovation in operations readiness practices and improve processes for better client outcomes.

Qualifications

• Experience:
• 15+ years in operation excellence, operational readiness program delivery, with proven leadership with additional consideration given to past experience on mega projects (>$1B).
• Cross-functional experience and exposure to a variety of roles and responsibilities within operations (site management, production, maintenance, health, safety, environment and community, warehouse and inventory management, etc.).
• Proven experience in building practices focused on operational improvement, operations readiness, commissioning, and ramp up.
• Demonstrated success in client engagement and business development.
• Deep experience in one of our three (3) main sectors:
• Metals (from mining to minerals processing, to metallurgy (pyro & hydro)
• Energy (Nuclear Power, Hydro Power, Thermal Power, Renewable Power, Energy Storage, Power Distribution, Oil & Gas)
• Infrastructure (Water, Transit, Rails, Ports & Terminals, Aviation, etc.)
• Skills:
• Strategic planning and site execution leadership and management expertise.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to manage complexity and deliver under pressure.
• Fluent in both French and English communication.
• Attributes:
• Safety-conscious and ethical.
• Collaborative, committed to long-term success—not transactional.
• Entrepreneurial mindset with ambition to grow into influential leadership roles.
• Client relationship, communication and team building acumen.
• Ability to interact and connect with all levels (top leadership and working levels) .
• Ability to identify business opportunities for CORE Commissioning but also for all other services of Hatch.
• Competent technical communicator and able to adapt to the audience (empathy): facility to adapt script to the context of the audience and to simplify the messaging when required.
• To provide governance and support on projects where CORE services are used, even when the CORE services are not provided by CORE members.

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions
• Top employer

What we offer you?

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.