General Manager – Sales & Operations

General Manager – Sales & Operations

Rumble Boxing | Richmond, BC

A young GM opportunity with real ownership, upside, and growth.

This is a business leadership role for a driven operator who wants to run a location, grow revenue, lead a team, and build a strong career.

Rumble Boxing is a high-energy, premium fitness brand built on performance, community, and execution. We're looking for a General Manager who is hungry, sales-driven, and ready to take full ownership of our Richmond studio.

If you come from retail, hospitality, or a high-volume service environment and are known for hitting targets, building strong client relationships, and leading from the front — this role is for you.

What You'll Own

You will operate the studio like it's your business.

Success is measured by:

• Membership and personal training growth
• Client retention and experience
• Team performance and accountability

Revenue & Growth (Primary Focus)

• Hit and exceed monthly sales and revenue targets
• Drive lead follow-up, conversions, and retention
• Coach your team on sales, service, and relationship-building
• Build your personal presence within the local community

Team Leadership

• Recruit, train, schedule, and develop front desk staff and trainers
• Set clear expectations and hold the team accountable to performance standards
• Coach underperformance and make tough decisions when needed
• Create a high-energy, ownership-driven culture

Operations

• Oversee daily studio operations, scheduling, and payroll inputs
• Maintain studio presentation and service standards
• Monitor KPIs, attendance trends, and performance metrics
• Identify issues quickly and implement solutions

Who You Are

• 5–8 years leadership experience in retail, hospitality, or high-volume service
• Proven track record of hitting or exceeding sales targets
• Confident, outgoing, and relationship-driven
• Strong presence — you lead from the front and set high standards
• Comfortable managing younger teams and giving direct feedback
• Hands-on, organized, and solution-oriented
• Thrive in fast-paced, performance-driven environments
• Think like an owner and take full accountability for results

Strong asset: Mandarin or Cantonese speaking (Richmond client base)

This Role Is Not For You If

• You're looking for a low-pressure or purely operational position
• You prefer a trainer or fitness-only career path
• You avoid performance conversations or accountability
• You're not motivated by targets and measurable results

Compensation & Growth

• Base salary: $70,000 – $85,000
• Performance bonus: OTE $80,000 – $100,000+ tied to studio growth
• Full health benefits (Medical, Dental, Vision, LTD)
• Leadership autonomy with full ownership of your location
• Clear career path into multi-location or regional leadership as the brand expands
• A more balanced schedule compared to traditional retail or hospitality management
• Unlimited Rumble classes and retail/training discounts

Why This Role Is Different

This is a rare opportunity for a young leader who wants more than a shift-management job.

You're not managing a desk.
You're running a business, building a community, and growing with a premium lifestyle brand.

The right person will build a strong team, a loyal client base, and a studio that leads the market.